Delivery Coordinator

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

As a Delivery Coordinator at Volvo Group's Service Market Logistics in Byhalia, MS, you will be the primary contact for deviations in incoming and outgoing shipments, ensuring departure precision and lead time adherence. You will manage escalations, conduct first-line analysis, and contribute to continuous improvement initiatives within the logistics operations.

Responsibilities

Serve as the first point of contact for deviations on incoming receiving and outgoing shipments, related to lead times and departure precision.
Secure proper escalation of deviations within the organization and provide feedback after investigation.
Handle as many questions as possible independently.
Log all deviations for further analysis.
Perform first-line analysis of recurrent deviations.
Contact Materials Planning for lead times on incoming receiving and outgoing shipments.
Contact the North American Service Center for outgoing and return shipments.
Provide input to the Operational Resource Planner regarding elements with impact on workload and/or resources.
Prioritize daily workflow according to the company’s needs.
Be proactive and forecast for upcoming projects.
Communicate with appropriate teams on delivery concerns.
Document, update, and follow up on all Standard Operating Procedures (SOP) to achieve a high level of quality.
Run, create, and update reports as needed within various applications.
Process confirmation, troubleshoot, resolution, problem-solve.
Maintain safety and environmental consciousness.
Utilize Quality Improvement Tools.
Demonstrate business understanding.
Implement maintenance awareness.
Retrieve information and data.
Perform planning and scheduling.
Engage in trouble shooting.
Conduct data analysis reporting.
Perform additional functions as needed.

Requirements

Bachelor or equivalent experience.
Knowledge of logistics processes and business acumen.
Customer oriented and strong in building networks.
Ability to prioritize and possess a sense of urgency.
Passionate about continuous improvement.
Result oriented.
Strong communicative skills.
Quality Improvement Tools.
Communication and Negotiation Skills.
Business understanding.

Benefits

Base pay is set at $83,500 - $103,100 annually, and where applicable, bonus eligible.
Competitive medical, dental and vision insurance.
Generous paid time off.
Competitive matching retirement savings plans.
Working environment where your safety, health and wellbeing come first.
Focus on professional and personal development through Volvo Group University.
Programs that make today’s challenging reality of combining work and personal life easier.

Skills

Customer SuccessLogisticsPlanningSchedulingData AnalysisReportingQuality Improvement ToolsCommunicationNegotiationBusiness understanding

#transport#logistics#supply chain#distribution#automotive#customer service

About Volvo Group

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.\n\n

See all open jobs at Volvo Group Read more about Volvo Group Website

Company

Volvo Group

Job Posted

4 days ago

Employment Type

Full Time

Work mode

On Site

Salary

US$83,500–103,100 · Negotiable

Experience Level

Associate

Locations

Byhalia, United States

Qualification

Bachelor, Undergraduate

Applicants

Be an early applicant

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