Data Center Critical Environment Technician Manager

Technology, Data & Digital

In short

As a Data Center Critical Environment Technician Manager at Microsoft, you will lead a team responsible for the operations and maintenance of critical facility equipment in a fully on-site role. This position requires strong people management skills, technical expertise in areas like electrical and mechanical systems, and a commitment to safety and operational excellence.

Responsibilities

Model, coach, and care for your team, defining objectives and enabling success.
Oversee operations specialists in electrical, mechanical, controls, and generator systems.
Monitor equipment performance using telemetry and control systems, and identify alarms.
Manage maintenance and operations using a computerized maintenance management system (CMMS).
Respond to and lead onsite incident response teams for abnormal conditions.
Develop and follow emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs).
Guide and perform various types of maintenance and repairs, acting as a subject matter expert.
Escort third-party contractors and vendors on-site, ensuring safe work practices.
Ensure adherence to safety and security requirements, including job hazard assessments (JHAs).
Participate in required meetings, trainings, and handoffs.

Requirements

High School Diploma, GED, or equivalent AND 3+ years mission critical services work/applied learning experience.
Ability to work shifts, including evenings, nights, weekends, and holidays.
Proficiency in English for effective communication.

Desired Qualifications

High School Diploma, GED, or equivalent AND 6+ years mission critical services experience OR Associate's Degree/technical trade certification AND 5+ years mission-critical services experience.
1+ year(s) people management experience.
1+ year(s) experience in a specialized area (e.g., mechanical, electrical, controls).

Benefits

Opportunities for personal and professional development, including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Typical base pay range of USD $75,400 - $167,900 per year (US-wide), with a higher range in San Francisco Bay area and New York City metropolitan area (USD $105,800 - $185,300).
Certain roles may be eligible for additional benefits and compensation.

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