Customer Service Specialist

Logistics, Sales & Operations · Sales & Business Development · Customer Success

In short

ASSA ABLOY Global Solutions is seeking a Customer Service Specialist for their Hospitality Business Unit in Spain. The role involves managing client contact, processing orders, and resolving customer inquiries with a focus on providing excellent service. This is an onsite position in Cornellà de Llobregat.

Responsibilities

Answer phone calls and respond to customer inquiries professionally and efficiently.
Enter, process, and manage orders.
Inform customers about products, pricing, and website functionality.
Recommend products based on customer needs.
Resolve customer issues in a timely and solution-oriented manner.

Requirements

Positive and enthusiastic attitude with a strong customer focus.
Previous experience in customer service is highly valued.
Knowledge of MS Office applications, including Excel and Word.
Ability to manage multiple tasks efficiently.
Proficiency in English (written and spoken) is required.

Benefits

Generous and competitive total rewards package.
Comprehensive career-development resources.
Supportive and accessible leadership team.
Solid values platform.

Skills

MS OfficeExcelWord

#Customer Service#Client Support#Order Processing#Product Information#Problem Resolution

About ASSA ABLOY Group

Let’s create a safer and more open world – together! ASSA ABLOY is the global leader in access solutions with sales of SEK 121 billion and 52,000 employees. The Group has operations in over 70 countries and sales worldwide. ASSA ABLOY’s innovations enable safe, secure and convenient access to physical and digital places. Every day, we help billions of people experience a more open world. We have a feeling of discovery and urge to innovate by working together and telling it like it is, enabling us to be always growing, never boring and leading right. Do you want to be encouraged to act, have…

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