Contract administrator - 12 Months

Logistics, Sales & Operations · Sales & Business Development · Sales Operations

In short

Emerson is hiring a Contract Administrator for a 12-month role in Warsaw, Poland. The successful candidate will manage customer contracts and orders from acceptance to payment, collaborating with sales, finance, and logistics to ensure smooth operations and customer satisfaction. This on-site position requires at least two years of relevant experience and proficiency in English and Ukrainian.

Responsibilities

Support the successful execution of customer contracts and orders throughout the entire order lifecycle, from order acceptance through delivery, invoicing, and payment collection.
Review customer contracts and orders to ensure compliance with commercial terms, conditions, and applicable export regulations.
Process customer orders accurately within ERP systems and maintain required documentation throughout the contract lifecycle.
Manage approvals through designated contract review and compliance platforms.
Collaborate with sales, finance, supply chain, logistics, and other cross-functional teams to support successful order fulfillment.
Coordinate material requirements with intercompany and third-party suppliers and monitor delivery commitments.
Maintain accurate backlog information and proactively address issues that may affect customer orders or delivery schedules.
Support the timely delivery of products and services while ensuring compliance with revenue recognition and invoicing requirements.
Ensure all transaction-related documentation is complete, organized, and audit-ready.
Assist in receivables collection activities by helping close contractual requirements and resolving administrative issues.
Support shipment coordination and communicate effectively with internal and external stakeholders to drive positive business outcomes.
Contribute to continuous process improvement initiatives that enhance efficiency, quality, and customer satisfaction.

Requirements

At least 2 years of experience supporting business operations, customer service, contracts administration, order management, or a related business environment.
Proficiency in English and Ukrainian, with the ability to communicate effectively both verbally and in writing.
Experience working with Microsoft Office applications.
Strong attention to detail and the ability to manage multiple priorities effectively.
A collaborative approach and willingness to work across teams and functions.
Ability to learn and navigate business systems and digital tools used to support order and contract management.
Commitment to accuracy, integrity, and customer-focused service delivery.

Desired Qualifications

Experience in contract administration, order management, customer support, supply chain, or related operational functions.
Familiarity with Oracle or other ERP platforms.
Knowledge of Polish language.
Experience working in an international or multicultural business environment.
Understanding of commercial processes, invoicing, logistics, or export compliance requirements.
Continuous improvement mindset with the ability to identify opportunities to enhance processes and customer outcomes.

Benefits

Opportunity to grow your career.
Support successful execution of customer contracts and orders.
Ensure seamless customer experience.
Maintain compliance with commercial requirements and business processes.
Contribute to operational excellence.
Support customer success.
Work in a collaborative and diverse environment.
Ongoing career development and training opportunities.
Investment in your success.

Skills

EnglishUkrainianMicrosoft OfficeOracle

#Contract Administrator#Customer Service#Order Management#Business Operations#Supply Chain#Poland

About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

See all open jobs at Emerson Read more about Emerson Website