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Business Program Management

Finance, Banking & Legal · Business Analysis · Program Management

In short

MCAPS-Core (Microsoft Customer & Partner Solutions) is seeking a Business Program Manager to deliver over 200 customer executive briefings, manage complex cross-functional programs, and design scalable business solutions aligned with Microsoft's Go-to-Market priorities. This role requires a Bachelor's Degree in a related field and 6+ years of experience, with preferred qualifications in AI, cloud computing, and executive communication.

Responsibilities

  • Deliver 200+ Customer Executive Briefings aligning to Microsoft's Go to Market Priorities that support Sales Revenue.
  • Manage complex programs and cross-functional execution, establishing governance, objectives, timelines, resources, and success criteria.
  • Design scalable, secure, and innovative business solutions, shaping program strategy and roadmap, and solving complex business challenges.

Requirements

  • Bachelor's Degree in Business, Operations, Finance, or related field.
  • 6+ years of experience in program management, process management, or process improvement OR equivalent experience.
  • Ability to meet Microsoft, customer and/or government security screening requirements including Microsoft Cloud Background Check.

Desired Qualifications

  • Experience translating customer business priorities into strategic executive engagements that accelerate transformation, strengthen relationships, and drive measurable business outcomes.
  • Understanding of AI, cloud computing, cybersecurity, and emerging technologies, with the ability to connect technology innovation to enterprise business value.
  • Executive communication, storytelling, and facilitation skills, with experience delivering compelling, personalized experiences for senior business leaders.
  • Experience leading complex, high-visibility programs across matrixed organizations, demonstrating strategic judgment, operational excellence, and the ability to influence without authority.
  • Experience leveraging customer insights, business intelligence, and continuous innovation to elevate executive engagement programs, improve customer experiences, and demonstrate measurable business impact.

Benefits

  • USD $116,900 - $203,600 per year (US national range).
  • USD $148,400 - $222,600 per year (San Francisco Bay area and New York City metropolitan area range).
  • Certain roles may be eligible for benefits and other compensation.

Skills

AICloud ComputingCybersecurity
#Business Operations#Business Program Management
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About Microsoft

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Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…

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Company

Microsoft

Job Posted

3 days ago

Employment Type

Full Time

Work mode

On Site

Salary

US$116,900–203,600 / year

Hours per week

4

Experience Level

Mid-Senior

Locations

San Jose, United States

Qualification

Bachelor

Applicants

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