BMC Discovery Expert, IT Service Configuration Management team
Technology, Data & Digital · Software & Web Development · Software Engineering · IT Support · Business Analysis
In short
Responsibilities
- Review, analyze, coordinate and maintain efficient operations between BMC Discovery and Helix CMDB
- BMC Discovery monitoring, troubleshooting, housekeeping
- BMC Discovery TPL development, synchronization and reconciliation
- Application Modelling development and maintenance
- Identify improvements potential and develop technical solutions
- Cooperate with data owners, architects, and various subject matter experts including BMC vendor
Requirements
- Professional and hands on experience with BMC Discovery/ServiceNow Discovery
- Experience with upgrades to the BMC/ServiceNow Discovery tool
- Experience in building automations and workflows
- Experience in scripting/writing patterns (BMC/ServiceNow Discovery and SQL)
- Experience in Service Modelling (CAM, SAM or Blueprint)
- Knowledge of architecture and configurations of IT infrastructure components
- Experience working with ITSM tools (Remedy, ServiceNow, Helix)
- High skills in communication
- Fluency in written and spoken English
Desired Qualifications
- Familiar with Agile methodology
- Experience in ITSM processes and understanding of ITIL methodology
Benefits
- Full-time employment agreement
- Hybrid working model
- Opportunities to evolve, develop and learn from brilliant colleagues
- Culture that fosters performance and growth
- Diverse and inclusive workplace
Skills
About Nordea
We are a universal bank with a 200-year history of supporting and growing the Nordic economies – enabling dreams and aspirations for a greater good. Every day, we work to support our customers’ financial development, delivering best-in-class omnichannel customer experiences and driving sustainable change. We are a full-service universal bank and the third largest corporation in the Nordic region and one of the top 10 financial services companies in Europe based on market capitalisation. We are present in 17 countries, including our four Nordic home markets which together constitute the 10th…
Company
NordeaJob Posted
5 days ago
Expires
in 3 weeks
Employment Type
Full Time
Work mode
Hybrid
Experience Level
Mid-Senior
Locations
Helsinki, Finland
Gdańsk, Poland
Applicants
Be an early applicant
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