Automation Support Engineer

Technology, Data & Digital · Software & Web Development · Software Engineering · DevOps

In short

Ericsson is seeking an Automation Support Engineer in Noida, India to automate tasks within managed service delivery. Responsibilities include implementing AI using LLM, working with mobile technologies and OSS, basic OS knowledge (RHEL/Windows/Linux), programming languages (Java/Python), scripting, troubleshooting software bugs, and process improvement.

Responsibilities

Implement AI using LLM.
Work with Mobile technologies, open OSS like ELK and Prometheus.
L1 knowledge of working on RHEL/Windows.
Basic knowledge of Linux OS.
Some knowledge of any programming language like Java/Python and desirable knowledge of awk, sed and basic Unix scripting skills.
Create, maintain and update documentation related to processes like running reports, taking back up and restoration and training the new staff.
Troubleshoot techniques and identify minor code bugs.
Monitor processes during the entire lifecycle for adherence and update or create new processes for improvement and minimizing wastage.
Identify, encourage and build or support in automated processes wherever possible.
Coordinate and communicate within the team and with customers.
Mentor and guide team members.
Manage periodic reporting on progress to management and customers.

Requirements

Full-time Bachelor’s degree in Telecom, Electronics, Information Systems or Computer Science or related discipline.
Strong understanding of the Unix-based operating system.
Conversant with Cisco switches and Netbackup and database knowledge is beneficial.
L1 Proficiency in scripting in Unix Shell.
Basic knowledge of databases and writing SQL scripts.
Flair for troubleshooting software bugs.

Desired Qualifications

B.E/B.Tech/MTech in Computer Science, Telcom or Information System from Reputed University.
Not more than 1 year of experience in relevant areas.

Benefits

Outstanding opportunity to use skills and imagination to push boundaries.
Chance to build solutions never seen before.
Challenging work environment.
Join a team of diverse innovators.
Commitment to a diverse and inclusive organization.
Championing diversity to drive innovation.
Opportunity to realize full potential.
Equal Opportunity Employer.

Skills

LLMELKPrometheusRHELWindowsMS OfficeLinuxJavaPythonawksedUnix scriptingSQLDatabaseTelecomUnixCisco switchesNetbackup

#Automation#Support#Engineer#AI#LLM#Mobile technologies#OSS#ELK#Prometheus#RHEL#Windows#Linux OS#Java#Python#awk#sed#Unix scripting#Troubleshooting#SQL#Database#Telecom#Unix#Cisco switches#Netbackup

About Ericsson

Pioneering technology for connecting billions of people worldwide

Our purpose \nTo create connections that make the unimaginable possible.\n\nOur vision\nA world where limitless connectivity improves lives, redefines business and pioneers a sustainable future.\n\nOur values\nPerseverance, professionalism, respect and integrity.\n\nThe future is a place for purpose & vision – ours are clear, and we invite partners, customers and consumers to join us in our journey. \n\nFor a brighter future. For all. Let's #ImaginePossible

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