Associate Engineer, IT Eng System Mgr

In short

Micron Technology is seeking an Associate Engineer to support IT operations, including Linux and Windows systems, cloud environments, and hardware. This entry-level role involves incident management, system monitoring, and implementing process improvements, with an emphasis on AI-enabled tools and responsible AI practices.

Responsibilities

Support IT operations across operating systems, security tools, applications, servers, and hardware in collaboration with Lab, Data Center, Cloud, IT, and Engineering teams.
Provide 16/5 rotational on-call support, ensure SLA compliance, classify incidents, communicate ticket status, and manage escalations.
Troubleshoot operational issues, perform incident and problem management, identify root causes, and deliver technical support.
Monitor system performance, review logs, perform trend analysis, and take proactive actions to improve uptime and reliability.
Use knowledge bases and continuous learning to improve support quality and resolve recurring issues.
Identify, design, and implement scalable process and technology improvements for engineering tools and services.
Apply AI-enabled ways of working, including Microsoft Copilot and Generative AI, for productivity, reporting, monitoring, and knowledge management.
Use AI responsibly by validating AI-generated outputs, protecting confidential information, and following security requirements.
Provide day-to-day technology direction across Linux and Windows hosts in Lab, Data Center, and Cloud environments.

Requirements

Bachelor's degree required.
0 years of experience.
Mandatory knowledge of Linux and Windows.
Experience with Ansible, Kubernetes/OpenShift, RH Satellite, Zabbix, and infrastructure monitoring tools.
Familiarity with virtual machines, containers, and cloud platforms (AWS, Azure, GCP).
Knowledge of CI/CD tools like Jenkins and related automation frameworks.
Exposure to AI-enabled productivity and engineering tools such as Microsoft Copilot, Generative AI, automation scripts, analytics dashboards, and intelligent monitoring solutions.
Ability to learn and apply new utilities, tools, and technologies.

Desired Qualifications

Open to fresh graduates with 0 years of experience.

Benefits

Opportunity to work with a world leader in memory and storage solutions.
Exposure to cutting-edge technologies including AI and cloud platforms.
Continuous technical development and learning opportunities.

#IT#Systems Management#Linux#Windows#Cloud#DevOps#AI#Automation

About Micron Technology

We're accelerating the transformation of information to intelligence.

Micron is a world leader in innovative memory solutions that transform how the world uses information. We have approximately 40,000 team members in 17 countries who work with the world’s most trusted brands, delivering memory and storage systems for a broad range of applications and sparking countless possibilities in technology.\n\n

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