Analyst (Non-Voice)

Finance, Banking & Legal · Banking & Investments · Financial Analysis · Business Analysis

In short

Process corporate and commercial banking servicing requests accurately and within agreed timelines. Maintain case records, validate instructions, and coordinate with relevant teams. Requires experience in banking processing, knowledge of mandates and KYC, and strong Excel skills.

Responsibilities

Log and track requests, identifying the correct customer, account, product, and servicing route.
Support new/additional account opening by checking documentation, coordinating KYC queries, and verifying completion.
Validate mandates and signatories for account maintenance, changes, closures, and electronic-banking requests.
Investigate transactions, statements, and cheques; process standing-order requests and payment queries.
Apply RM-approved lending amendments and complete necessary checks.
Match documents to agreements, validate invoices, ID, agreements, and bank details.
Maintain audit evidence and secure correspondence, escalating discrepancies.

Requirements

Relevant corporate/commercial servicing, lending administration, or controlled banking-processing experience.
Knowledge of mandates, KYC/beneficial-ownership documentation, account maintenance, and payment investigations.
Numerical accuracy, document/system reconciliation, clear business writing, and practical Excel skills.
Degree in Finance, Commerce, Accounting, Business, or equivalent relevant experience.
Excellent written and verbal English with professional customer-service etiquette.
Confidence in dealing with RMs, fulfillment teams, and UK/Ireland stakeholders.
Ability to explain exceptions, documentary gaps, and required actions clearly and tactfully.

Desired Qualifications

Exposure to UK/European commercial banking operations—including business banking request processing, KYC, and current account opening—is desirable.
Experience in loan fulfilment, after-sales servicing, or an equivalent area would be advantageous.

Benefits

Opportunity to supercharge your potential and find your spark at HCLTech.
Work at a global technology company with over 230,000 people across 60 countries.
Be part of a company that puts its people first.

Skills

Excel

#corporate banking#commercial banking#servicing requests#KYC#lending administration#Excel#business writing

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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