The Job

Transportation Specialist, Quick Commerce, AmazonNowCO, RoW APEX

Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering

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I korthet

Amazon is seeking a Transportation Specialist for its Quick Commerce operations in Hyderabad. This role involves real-time monitoring of fulfillment and delivery processes, resolving operational exceptions, tracking key performance metrics, and coordinating with various stakeholders to ensure smooth operations and timely customer service.

Ansvarsområden

  • Monitor in-store fulfillment operations (order acceptance, picking, packing, staging) and last-mile delivery (DP assignment, transit, delivery) in real time.
  • Identify and resolve operational exceptions such as delayed orders, capacity gaps, quality drops, connectivity issues, and delivery failures.
  • Track key performance metrics like On-Time Performance, Delivery Success Rate, and Pick Efficiency, escalating deviations as needed.
  • Coordinate with field teams, logistics partners, and cross-functional stakeholders to resolve issues within SLA.
  • Manage Delivery Partner capacity by monitoring acceptance rates, releasing additional slots, and escalating shortfalls.

Krav

  • Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics.
  • Experience with Excel.
  • Experience with SQL.
  • 0-2 years of experience in operations, logistics, supply chain, or customer service.
  • Strong analytical skills with the ability to read and act on real-time data.
  • Excellent written and verbal communication skills.
  • Willingness to work rotational shifts including weekends and holidays.

Önskade kvalifikationer

  • Experience in e-commerce, quick commerce, or last-mile logistics.
  • Familiarity with fulfillment center or MFCs operations.
  • Exposure to real-time monitoring tools or Control tower environments.
  • Proficiency in Microsoft Excel and data visualization tools.
#Logistics#E-commerce#Supply Chain#Transportation Management
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Företag

Amazon

Publicerade jobb

för 2 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Junior

Platser

Hyderabad, India

Kvalifikation

Kandidatexamen

Sökande

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