Transportation Specialist, Quick Commerce, AmazonNowCO, RoW APEX
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management
In short
Amazon is seeking a Transportation Specialist for its Quick Commerce operations in Hyderabad. This role involves real-time monitoring of fulfillment and delivery processes, resolving operational exceptions, tracking key performance metrics, and coordinating with various stakeholders to ensure smooth operations and timely customer service.
Responsibilities
- Monitor in-store fulfillment operations (order acceptance, picking, packing, staging) and last-mile delivery (DP assignment, transit, delivery) in real time.
- Identify and resolve operational exceptions such as delayed orders, capacity gaps, quality drops, connectivity issues, and delivery failures.
- Track key performance metrics like On-Time Performance, Delivery Success Rate, and Pick Efficiency, escalating deviations as needed.
- Coordinate with field teams, logistics partners, and cross-functional stakeholders to resolve issues within SLA.
- Manage Delivery Partner capacity by monitoring acceptance rates, releasing additional slots, and escalating shortfalls.
Requirements
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics.
- Experience with Excel.
- Experience with SQL.
- 0-2 years of experience in operations, logistics, supply chain, or customer service.
- Strong analytical skills with the ability to read and act on real-time data.
- Excellent written and verbal communication skills.
- Willingness to work rotational shifts including weekends and holidays.
Desired Qualifications
- Experience in e-commerce, quick commerce, or last-mile logistics.
- Familiarity with fulfillment center or MFCs operations.
- Exposure to real-time monitoring tools or Control tower environments.
- Proficiency in Microsoft Excel and data visualization tools.
#Logistics#E-commerce#Supply Chain#Transportation Management
Company
Amazon
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Entry
Locations
Hyderabad, India
Qualification
Bachelor
Applicants
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