Transportation Representative, GSF MENA\_ANow

Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering

I korthet

As a Transportation Representative in Amazon's Network Operation Center (NOC), you will facilitate information flow between stakeholders, resolve transportation exceptions, and contribute to process improvements. This role supports global supply chains, requiring clear communication, basic logistics understanding, and a proactive approach to customer experience. The position is remote and based in Tamil Nadu, India.

Ansvarsområden

Facilitate flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses).
Resolve potential issues impacting customer experience and business continuity in Inbound and Outbound operations.
Research and query internal tools to provide timely issue resolution and make real-time decisions.
Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
Systematically escalate problems or variance in information and data to relevant owners and teams and follow through on resolutions.
Create a narrative outlining weekly findings and variances to goals, and present these findings in a review forum.
Provide real-time customer experience by working in a 24x7 operating environment.
Ideate process improvements and drive them to conclusion.

Krav

Bachelor's degree, or PhD
Basic understanding of Logistics
Clear written and oral communication skills
Ability to analyze data and notice trends
Knowledge of SQL

Önskade kvalifikationer

Knowledge of SQL

Förmåner

Work in a 24x7 operating environment
Opportunity to drive process improvements
Support for workplace accommodations for individuals with disabilities

Färdigheter

SQL

#Supply Chain#Transportation Management

Om Amazon

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