Translation Team Manager, TSOps

Teknik, data och digitalt · Data, AI och analys · Datavetenskap · Maskininlärning · Artificiell intelligens

I korthet

Amazon is seeking a Translation Team Manager for its Translation Services Operations (TSOps) in Hyderabad. This role involves leading a team of 8+ Translation Specialists, overseeing linguistic quality, managing customer relationships, and driving operational excellence using data-driven approaches and AI-driven translation technologies. The ideal candidate will have a strong understanding of translation technologies and experience in team leadership.

Ansvarsområden

  • Lead a team of 8+ members across multiple locations.
  • Monitor linguistic goals and deliverables, identify bottlenecks, and implement solutions.
  • Develop and implement relevant KPIs (Key Performance Indicators).
  • Align with leadership on the strategy for linguistic quality governance.
  • Partner with stakeholders worldwide to ensure operational efficiency.
  • Collaborate with partner teams to leverage linguistic expertise for developing translation and quality assurance models.
  • Utilize data to drive decision-making.
  • Prepare and present reports to senior leadership.
  • Promote continuous learning and professional growth, enhancing team capabilities in emerging translation technologies.
  • Coach team members on their projects and career development.

Krav

  • Bachelor's degree
  • Experience in a fast-paced, dynamic organization
  • 4+ years of team leadership experience, or Master's degree
  • Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
  • Fluent in English (speak, write, and read) with the ability to take direction in English
  • Strong understanding of translation technologies, AI-driven translation tools, and CAT (Computer-Assisted Translation) systems.

Önskade kvalifikationer

  • Experience with localization processes and tools
  • Experience working effectively with science, data processing, and software engineering teams
  • Experience participating in continuous improvement projects with measurable results, or experience in creating process improvements with automation and analysis
  • In-depth knowledge of AI technologies, prompting techniques, and their application in the translation and localization industry
  • Experience with neural machine translation (NMT) and large language models (LLMs)
  • Proficiency in multiple languages.

Förmåner

  • Opportunity to have a direct impact on customers around the world.
  • Work with the latest machine translation technologies, GenAI, and Large Language Models (LLM).
  • Collaborate with Science, Tech, and Quality Program teams to shape the future of translation.
  • Inclusive culture that empowers Amazonians to deliver the best results.
  • Support for workplace accommodation and adjustment during the application and hiring process.
#translation#localization#AI#LLM#NMT#management#leadership#linguistic#quality assurance#project management#CAT tools

Företag

Amazon

Publicerade jobb

för 2 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Hyderabad, India

Kvalifikation

Kandidatexamen

Sökande

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