Translation Team Manager, TSOps
Technology, Data & Digital · Data, AI & Analytics · Data Science · Machine Learning · Artificial Intelligence
In short
Amazon is seeking a Translation Team Manager for its Translation Services Operations (TSOps) in Hyderabad. This role involves leading a team of 8+ Translation Specialists, overseeing linguistic quality, managing customer relationships, and driving operational excellence using data-driven approaches and AI-driven translation technologies. The ideal candidate will have a strong understanding of translation technologies and experience in team leadership.
Responsibilities
- Lead a team of 8+ members across multiple locations.
- Monitor linguistic goals and deliverables, identify bottlenecks, and implement solutions.
- Develop and implement relevant KPIs (Key Performance Indicators).
- Align with leadership on the strategy for linguistic quality governance.
- Partner with stakeholders worldwide to ensure operational efficiency.
- Collaborate with partner teams to leverage linguistic expertise for developing translation and quality assurance models.
- Utilize data to drive decision-making.
- Prepare and present reports to senior leadership.
- Promote continuous learning and professional growth, enhancing team capabilities in emerging translation technologies.
- Coach team members on their projects and career development.
Requirements
- Bachelor's degree
- Experience in a fast-paced, dynamic organization
- 4+ years of team leadership experience, or Master's degree
- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
- Fluent in English (speak, write, and read) with the ability to take direction in English
- Strong understanding of translation technologies, AI-driven translation tools, and CAT (Computer-Assisted Translation) systems.
Desired Qualifications
- Experience with localization processes and tools
- Experience working effectively with science, data processing, and software engineering teams
- Experience participating in continuous improvement projects with measurable results, or experience in creating process improvements with automation and analysis
- In-depth knowledge of AI technologies, prompting techniques, and their application in the translation and localization industry
- Experience with neural machine translation (NMT) and large language models (LLMs)
- Proficiency in multiple languages.
Benefits
- Opportunity to have a direct impact on customers around the world.
- Work with the latest machine translation technologies, GenAI, and Large Language Models (LLM).
- Collaborate with Science, Tech, and Quality Program teams to shape the future of translation.
- Inclusive culture that empowers Amazonians to deliver the best results.
- Support for workplace accommodation and adjustment during the application and hiring process.
#translation#localization#AI#LLM#NMT#management#leadership#linguistic#quality assurance#project management#CAT tools
Company
Amazon
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Hyderabad, India
Qualification
Bachelor
Applicants
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