Track Manager (Support & Operations)
Teknik, data och digitalt · IT-infrastruktur och säkerhet · DevOps · Nätverksadministration · Mjukvaruutveckling
I korthet
Senior technical SME responsible for advanced administration, troubleshooting, and governance of enterprise load balancing and application delivery services. Role involves L3 escalation, complex change ownership, RCA leadership, and SSL/TLS certificate management for business-critical applications.
Ansvarsområden
- Act as L3 escalation point for complex load balancer incidents.
- Provide expert support for F5 BIG-IP LTM and GTM/DNS administration.
- Analyze application-specific traffic flows using logs, packet captures, and connection tables.
- Support SSL termination, SSL cipher/certificate management, and certificate renewal tracking.
- Develop, review, and troubleshoot F5 iRules and traffic policies.
- Plan, peer-review, and execute complex load balancer changes.
- Provide operational support and technical coordination for F5 ASM/WAF and APM.
- Lead technical analysis for major incidents and produce RCA inputs.
- Maintain load balancer standards, configuration templates, and operational runbooks.
Krav
- 8-10+ years of experience preferred.
- F5 BIG-IP LTM/GTM, Application Delivery, SSL, and Traffic Management expertise.
- Experience with VIPs, pools, nodes, health monitors, routing, NAT/SNAT, and asymmetric traffic.
- F5 Certified Administrator preferred.
- CCNP/CCIE and ITIL Foundation preferred.
- Experience with ServiceNow, F5 BIG-IP, GTM/DNS, ASM/WAF/APM.
- Proficiency in Wireshark, SNMP/Syslog.
Önskade kvalifikationer
- Deep understanding of load balancing, SSL/TLS, and certificate governance.
- Ability to mentor L1/L2 teams.
- Collaboration with application, security, cloud, network, and data center teams.
Förmåner
- 24x7 escalation / on-call support model.
- Opportunity to work with a global technology company.
- Challenging role in a dynamic environment.
#Network Data Engineer#Load Balancer SME#F5 BIG-IP#LTM/GTM#Application Delivery#SSL#Traffic Management#Noida#India