Track Lead - Data Loss Prevention, Palo Alto Firewalls
Teknik, data och digitalt · IT-infrastruktur och säkerhet · Cybersäkerhet · DevOps
I korthet
The Track Lead for Support & Operations manages operational efficiencies and drives continuous improvement using Zscaler and Palo Alto technologies. This role focuses on problem-solving, meeting client SLAs, and team leadership, integrating new ideas to enhance service delivery and achieve organizational objectives.
Ansvarsområden
- Enhance operational systems using Zscaler and Palo Alto solutions to improve reporting, streamline information flow, and optimize business processes.
- Analyze client requirements and ensure the support team meets expectations by implementing best practices in Zscaler DLP, CASB, and SSE frameworks.
- Lead and mentor the project team by communicating project goals and performance expectations, fostering collaboration and accountability.
- Drive innovation in process development by integrating new ideas and technologies within Zscaler and Palo Alto environments.
- Provide tailored solutions aligned with client needs, utilizing Zscaler and Palo Alto capabilities to deliver business results.
Krav
- In-depth knowledge of Zscaler, Palo Alto, DLP, CASB, and SSE technologies.
- Strong problem-solving skills with a focus on operational management.
- Excellent communication and leadership abilities.
- Proven ability to implement process improvements and performance metrics.
Önskade kvalifikationer
- Zscaler Certified Associate (ZCA) or Palo Alto Networks Certified Cybersecurity Associate (PCCSA) certifications are optional but valuable.
Förmåner
- Supercharge your potential and find your career.
- Work in a place that puts people first.
- Be part of a global technology company with over 223,000 employees across 60 countries.
- Opportunities to work with clients across major verticals including Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
#DLP#Data Loss Prevention#Palo Alto Firewalls#Zscaler#CASB#SSE