Track Lead - Data Loss Prevention, Palo Alto Firewalls

Technology, Data & Digital · IT Infrastructure & Security · Cybersecurity · DevOps

In short

The Track Lead for Support & Operations manages operational efficiencies and drives continuous improvement using Zscaler and Palo Alto technologies. This role focuses on problem-solving, meeting client SLAs, and team leadership, integrating new ideas to enhance service delivery and achieve organizational objectives.

Responsibilities

  • Enhance operational systems using Zscaler and Palo Alto solutions to improve reporting, streamline information flow, and optimize business processes.
  • Analyze client requirements and ensure the support team meets expectations by implementing best practices in Zscaler DLP, CASB, and SSE frameworks.
  • Lead and mentor the project team by communicating project goals and performance expectations, fostering collaboration and accountability.
  • Drive innovation in process development by integrating new ideas and technologies within Zscaler and Palo Alto environments.
  • Provide tailored solutions aligned with client needs, utilizing Zscaler and Palo Alto capabilities to deliver business results.

Requirements

  • In-depth knowledge of Zscaler, Palo Alto, DLP, CASB, and SSE technologies.
  • Strong problem-solving skills with a focus on operational management.
  • Excellent communication and leadership abilities.
  • Proven ability to implement process improvements and performance metrics.

Desired Qualifications

  • Zscaler Certified Associate (ZCA) or Palo Alto Networks Certified Cybersecurity Associate (PCCSA) certifications are optional but valuable.

Benefits

  • Supercharge your potential and find your career.
  • Work in a place that puts people first.
  • Be part of a global technology company with over 223,000 employees across 60 countries.
  • Opportunities to work with clients across major verticals including Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
#DLP#Data Loss Prevention#Palo Alto Firewalls#Zscaler#CASB#SSE
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Company

HCLTech

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Noida, India

Applicants

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