The Job

Technical Authority Expert

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · DevOps · Systemteknik

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I korthet

Enterprise Applications team seeks a Technical Authority Expert to manage and support critical enterprise systems in a 24x7 production environment. The role involves monitoring, troubleshooting, deployments, and ensuring high availability and SLA compliance, with a focus on application stacks hosted on Red Hat OpenShift.

Ansvarsområden

  • Monitoring of the production system & ensuring its performance and stability
  • Action on issues reported by L1/monitoring teams. Coordination with L3/vendor team for restoration of any faults
  • Trouble Tickets resolution – Resolve day to day customer issues
  • Coordination with IT/network teams to resolve any operational or functional issues
  • Responsible for answering adhoc requests from various teams
  • Analyse the Logs and try resolving the issues, escalate issues well in advance and suggest alternative approaches
  • Deploy CRs on production environments and ensure smooth system performance
  • Follow ITIL processes and exhibit expertise in Incident, Problem and change management
  • Ensure SLA compliance for application and trouble tickets
  • Proactive competence development of self in new solution areas & certifications
  • Provide an effective 360-degree feedback on the ailing elements in the current solution and co-ordinate with Design team/L3/ Vendor to fix them

Krav

  • Good understanding of Webservices (SOAP, REST), Content management system for websites / portals.
  • Hands on with React, NodeJS, GraphQL, Advanced Java
  • Hands on experience and very good knowledge of supporting application stacks hosted on Red Hat Openshift (Containerized stack)
  • Log analysis using Splunk / ELK (Kibana)

Önskade kvalifikationer

  • Basic understanding of telecom domain and other integrated applications like Billing Systems, EAI/ Messaging platforms, Payment gateway
  • Knowledge of deployment and maintenance of web-based applications
  • Strong knowledge of Linux command-line environment
  • Experience in web application development and support
  • Good knowledge of J2EE, EJB, Servlets, Design Patterns, Spring
  • Strong learning and time management skills
  • Team player capable of working independently

Förmåner

  • Willing to work in 24*7 environment
  • Good communication skills
#Enterprise Applications#24x7 Production Environment#Monitoring#Troubleshooting#Deployments#High Availability#Performance#SLA Compliance#Application Stacks#Red Hat Openshift#Containerized Stack#Log Analysis#Splunk#ELK#Kibana#ITIL#Incident Management#Problem Management#Change Management#Webservices#SOAP#REST#Content Management System#React#NodeJS#GraphQL#Advanced Java#Linux#Telecom Domain#Billing Systems#EAI#Messaging Platforms#Payment Gateway#Web-based Applications#J2EE#EJB#Servlets#Design Patterns#Spring
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Företag

Ericsson

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för 1 vecka sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Noida, India

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