Team Manager, RBKS AI Data
Teknik, data och digitalt · Data, AI och analys · Datavetenskap · Maskininlärning · Dataanalys
I korthet
Amazon seeks an experienced Team Manager to lead a team of 20-25 ML Data Associates in Chennai, India, focusing on improving AI Data and Machine Learning workflows for Alexa-enabled products. The role involves managing team performance, ensuring quality compliance, analyzing data, and driving process improvements.
Ansvarsområden
- Manage a team of 20 to 25 ML Data Associates.
- Execute plans for ML data workflows in a well-defined process area.
- Ensure ML data workflows are quality compliant and analyze ML data, SIM issues, and metrics.
- Identify risks and ensure escalations reach the right people.
- Responsible for SLAs and task completion targets for specific customers.
- Work with internal/external teams to execute business goals.
- Use data to set/revisit operational goals and manage activities.
- Manage escalations and complex tickets, analyze data, and report key metrics.
- Design and implement process improvement projects impacting team performance.
- Participate in new workflow rollout projects.
- Coach direct reports on leadership principles and assign challenging work for development.
- Provide team guidance on work types and prioritization.
- Implement performance improvement plans and provide regular coaching and feedback.
- Performance manage the team based on metrics & deliverables and make hiring/firing decisions.
- Hold team members accountable for performance and adherence to rules.
- Become an expert in annotation processes, train and support the team, maintain accuracy and throughput standards.
- Connect with stakeholders to understand annotation requirements and train associates.
- Conduct close-loop sessions with research team members to understand ML model KPIs and propose scalable solutions.
Krav
- BE, BSC, B tech, Mtech, Msc in IT, ECE, or Electrical Electronic Engineering, or a graduate in any field.
- Industry experience of 5 to 7 years.
- At least 1 to 2 years in a team lead/people management role.
- Quantitative fields such as science and engineering preferred but not mandatory.
- Good familiarity with the Windows desktop environment and use of Word, Excel, IE, Firefox etc.
- Excellent verbal and written communication skills.
Önskade kvalifikationer
- Strong attention to detail and organizational skills.
- Good project management skills.
- Strong judgment and instincts, able to prioritize in complex, fast-paced environment.
- Strong people management skills and ability to lead by example.
- Ability to adapt to dynamic project requirements.
- High level of energy and proactive nature.
- Sense of ownership and drive.
- Willingness to accept the challenge of daily deadlines.
Förmåner
- Inclusive culture that empowers Amazonians to deliver the best results.
- Workplace accommodation or adjustment for individuals with disabilities during the application, hiring, and onboarding process.
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