The Job

Team Manager, RBKS AI Data

Technology, Data & Digital · Data, AI & Analytics · Data Science · Machine Learning · Data Analysis

Join for updates

In short

Amazon seeks an experienced Team Manager to lead a team of 20-25 ML Data Associates in Chennai, India, focusing on improving AI Data and Machine Learning workflows for Alexa-enabled products. The role involves managing team performance, ensuring quality compliance, analyzing data, and driving process improvements.

Responsibilities

  • Manage a team of 20 to 25 ML Data Associates.
  • Execute plans for ML data workflows in a well-defined process area.
  • Ensure ML data workflows are quality compliant and analyze ML data, SIM issues, and metrics.
  • Identify risks and ensure escalations reach the right people.
  • Responsible for SLAs and task completion targets for specific customers.
  • Work with internal/external teams to execute business goals.
  • Use data to set/revisit operational goals and manage activities.
  • Manage escalations and complex tickets, analyze data, and report key metrics.
  • Design and implement process improvement projects impacting team performance.
  • Participate in new workflow rollout projects.
  • Coach direct reports on leadership principles and assign challenging work for development.
  • Provide team guidance on work types and prioritization.
  • Implement performance improvement plans and provide regular coaching and feedback.
  • Performance manage the team based on metrics & deliverables and make hiring/firing decisions.
  • Hold team members accountable for performance and adherence to rules.
  • Become an expert in annotation processes, train and support the team, maintain accuracy and throughput standards.
  • Connect with stakeholders to understand annotation requirements and train associates.
  • Conduct close-loop sessions with research team members to understand ML model KPIs and propose scalable solutions.

Requirements

  • BE, BSC, B tech, Mtech, Msc in IT, ECE, or Electrical Electronic Engineering, or a graduate in any field.
  • Industry experience of 5 to 7 years.
  • At least 1 to 2 years in a team lead/people management role.
  • Quantitative fields such as science and engineering preferred but not mandatory.
  • Good familiarity with the Windows desktop environment and use of Word, Excel, IE, Firefox etc.
  • Excellent verbal and written communication skills.

Desired Qualifications

  • Strong attention to detail and organizational skills.
  • Good project management skills.
  • Strong judgment and instincts, able to prioritize in complex, fast-paced environment.
  • Strong people management skills and ability to lead by example.
  • Ability to adapt to dynamic project requirements.
  • High level of energy and proactive nature.
  • Sense of ownership and drive.
  • Willingness to accept the challenge of daily deadlines.

Benefits

  • Inclusive culture that empowers Amazonians to deliver the best results.
  • Workplace accommodation or adjustment for individuals with disabilities during the application, hiring, and onboarding process.
#AI#Machine Learning#Data#Management#Team Lead#Operations#IT
Amazon Logo

Company

Amazon

Job Posted

18 hours ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Chennai, India

Qualification

Bachelor, Master, Undergraduate, Diploma, No Formal Education

Applicants

Be an early applicant