Support Engineer III, Chronicle
Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Data engineering
I korthet
This Support Engineer III role on the Chronicle team at Amazon focuses on providing support for incoming tickets, troubleshooting complex systems, and developing tools to aid operations. The position involves working with petabytes of data, ensuring data quality and lineage, and supporting ETL products within a full-stack team environment.
Ansvarsområden
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on operations and maintenance driven coding projects
- Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- System and Support status reporting
- Ownership of one or more ETL products or components
- Customer notification and workflow coordination and follow-up to maintain service level agreements
- Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets
Krav
- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
Önskade kvalifikationer
- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON
Förmåner
- Inclusive culture empowers Amazonians to deliver the best results for our customers
- Support for workplace accommodation or adjustment during the application and hiring process
#support#engineering#software development#troubleshooting#operations#maintenance#deployment#ETL#data quality#data cataloging#data lineage#AWS#PrestoDB
Företag
Amazon
Publicerade jobb
för 1 vecka sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Mellannivå
Platser
Chennai, India
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