Sr Campaign Ops Associate, Global Shared Service (GSS), Campaign Ops, Prime Video
Marknadsföring, media och kreativt · Marknadsföring och reklam · Digital marknadsföring · Innehållsstrategi · Marknadsstrategi
I korthet
Amazon Prime Video is seeking a Japanese-speaking Sr Campaign Ops Associate for its Global Shared Services team in India. This role involves building marketing campaigns using various tools and following SOPs, with a focus on quality and timely delivery. Responsibilities include campaign execution, quality checks, process improvement, and updating workflow trackers.
Ansvarsområden
- Build campaigns for Amazon Prime Video using marketing tools and operations workflows.
- Deliver assigned campaigns on time with the right quality.
- Learn and adapt to new features and process changes.
- Update workflow tools and trackers to monitor daily tasks.
- Fulfill business objectives and KPI criteria, including SLA, productivity, and quality targets.
- Alert managers/SMEs proactively on problems or concerns.
- Resolve customer-facing trouble tickets with 100% SLA and quality.
- Comply with SOPs and manager's directions to ensure tasks meet quality standards.
- Identify errors in SOP content and report them to Subject Matter Experts.
- Contribute to process enhancement by suggesting automation ideas/Kaizens.
- Provide input to SMEs during root cause analysis.
- Perform marketing operations to improve content visibility on Amazon Prime Video.
- Quickly understand marketing tools and operation workflow tools.
- Continuously adapt and learn new program features to improve content editing and fixing.
- Perform content quality checks for user experience (flow and format quality).
Krav
- Speak, write, and read fluently in Japanese.
- Completed undergraduate degree in any stream.
- Familiarity with Excel functions.
- JLPT (Japanese Language Proficiency Test) - N2/3 certification.
- Ability to communicate effectively.
- Ability to understand Japanese used in everyday situations and in various circumstances to a certain degree.
Önskade kvalifikationer
- Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes.
- Self-starter, good team player.
- Strong attention to detail in editing content and deep dive to identify root causes of issues.
- Good at problem-solving, data analysis, and troubleshooting issues related to content editing.
- Good interpersonal skills to manage ongoing relationships with program team and inter operations teams.
- Working knowledge of XML standards would be an added advantage.
- Knowledge of or experience in the Digital Marketing industry is a big plus.
Förmåner
- Opportunity to influence business decisions and shape the future.
- Flexibility to work on rotational shifts as per business requirements.
#Campaign Operations#Prime Video#Marketing Tools#SOP#Japanese
Företag
Amazon
Publicerade jobb
för 5 dagar sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Medarbetare
Platser
Bengaluru, India
Chennai, India
Kvalifikation
Grundnivå
Sökande
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