Spare Parts Coordinator

Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Säljstöd · Logistikhantering

I korthet

Framo is seeking a proactive Spare Parts Coordinator in Spijkenisse to manage the complete spare parts order process, from quotation to dispatch. This role involves acting as a key liaison between customers and internal departments, ensuring efficient handling of orders and high customer satisfaction.

Ansvarsområden

  • Organize and coordinate the spare parts order process from quotation to dispatch.
  • Prepare, process, and follow up on customer quotations and sales orders.
  • Monitor order progress and keep customers informed about order and shipment status.
  • Coordinate invoicing activities of the sales orders.
  • Act as the link between customers, Sales, Logistics, Warehouse, and other internal departments.
  • Ensure all customer requests are handled accurately, efficiently, and with a high level of service.
  • Provide accurate reporting and administrative support to the Team leader Spare Parts.
  • Contribute to the continuous improvement of processes, procedures, and customer service.
  • Ensure all work is carried out in accordance with FRAMO standards and company procedures.

Krav

  • MBO+ working and thinking level with experience in Inside Sales or a similar commercial support environment.
  • Comfortable working in a technical environment.
  • Good command of the English language, both written and spoken (Dutch is an advantage).
  • Strong administrative and organizational skills with a high level of accuracy.
  • Customer-oriented mindset with excellent communication skills.
  • Positive, proactive, and enthusiastic team player.
  • Strong sense of responsibility and ownership.
  • Ability to prioritize tasks and work effectively in a dynamic, international environment.
  • Experience with Microsoft Office and ERP/administrative systems.

Förmåner

  • Play a central role in delivering excellent customer service and ensuring the smooth coordination of spare parts orders.
  • Work closely with customers and colleagues across multiple departments, making a direct impact on customer satisfaction.
  • Be part of a collaborative team where your ideas for improving processes and service are valued.
  • Develop your professional skills with opportunities for learning, growth, and career development within an international organization.
  • Benefit from an attractive employment package, including excellent secondary benefits such as a fully employer-funded pension plan.
  • Enjoy a healthy work-life balance with a 37.5-hour working week.

Färdigheter

Microsoft OfficeERP
#spare parts#coordinator#customer service#logistics#sales support#administrative
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Om Alfa Laval

Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success,…

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Företag

Alfa Laval

Publicerade jobb

för 4 dagar sedan

Anställningstyp

Heltid

Arbetsform

På plats

Timmar per vecka

37.5

Erfarenhetsnivå

Medarbetare

Platser

Spijkenisse, Netherlands

Kvalifikation

Yrkeshögskola

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