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SME - Windows Azure IaaS, Terraform

Teknik, data och digitalt · IT-infrastruktur och säkerhet · Molnteknik · DevOps

I korthet

As a Subject Matter Expert in Azure IaaS and Terraform, you will be responsible for resolving escalations and incidents, mentoring team members, and enhancing operational processes. This role requires strong analytical and problem-solving skills, as well as expertise in infrastructure automation and documentation.

Ansvarsområden

  • Ensure timely resolution and quality compliance of escalated incidents by analyzing Azure Iaas and Windows environments, adhering to agreed Service Level Agreements.
  • Mentor team members and administrators on best practices in Azure Iaas and Terraform, while preparing Standard Operating Procedures and maintaining comprehensive documentation for knowledge sharing.
  • Validate Change Order implementation plans and ensure Human Error Compliance by participating actively in capacity planning sessions and utilizing Terraform for Infrastructure as Code.
  • Facilitate positive customer feedback and satisfaction by actively engaging in customer meetings, addressing concerns related to Azure services, and providing effective communication to stakeholders.
  • Conduct Root Cause and Trend Analyses of incidents, validating findings and generating reports to support performance improvements and present insights to key business stakeholders.

Krav

  • Strong Proficiency in Azure IaaS and Windows Server Management.
  • Advanced Expertise in Terraform for Infrastructure Automation.
  • Excellent Analytical and Problem-Solving Skills.
  • Proficient in Documenting Processes and Creating Standard Operating Procedures.
  • Strong Communication and Stakeholder Management Abilities.

Önskade kvalifikationer

  • Microsoft Certified: Azure Solutions Architect Expert (Optional)
  • Hashicorp Certified: Terraform Associate (Optional)

Förmåner

  • Supercharge your potential at HCLTech.
  • Find your career and your spark at a place that knows that helping its customers stay on top starts by putting its people first.
  • Work for a global technology company with over 230,000 people across 60 countries.
  • Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.

Färdigheter

Azure IaaSTerraformWindows Server
#Azure#IaaS#Terraform#Cloud#DevOps#Infrastructure
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Om HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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Företag

HCLTech

Publicerade jobb

för 6 dagar sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Senior

Platser

Bangalore, India

Kvalifikation

Kandidatexamen

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