Service Technician
Tillverkning och produktion · Kvalitet och process · Underhåll och driftsäkerhet
I korthet
As a Service Technician, you will perform routine preventive service, troubleshoot, and repair air compressors and related equipment, ensuring high-quality service for customers. This remote role requires 1-2 years of technical experience, strong customer focus, and the ability to travel within your assigned territory in Washington.
Ansvarsområden
- Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, and low-pressure blowers.
- Set, install, and pipe compressor systems.
- Pressure wash and clean customer equipment pads, skids, coolers, concrete, and tanks.
- Communicate with customers and Service Manager about services performed and present repair options.
- Complete all service-related documentation accurately.
- Attend training at Air Academy and train with Senior Service Technicians.
- Promote and practice proper safety procedures and correct use of personal protective equipment.
- Provide a high level of customer service and respond to customer needs.
- Participate in a rotating 24/7/365 on-call pool, including travel to customer locations, out-of-town, and overnight stays.
- Be subject to random drug testing.
Krav
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
- Ability to absorb higher learning, including VSDs, refrigeration, industrial networks, remote monitoring, and air audits.
- Ability to work independently and complete tasks within assigned deadlines.
- Customer-focused and ownership of meeting customer needs.
- Proficiency using computers for work orders, ordering parts, and training.
- Supply all basic required tools.
- Ability to lift up to 50 lbs. on a regular basis.
- Work in industrial environments with extremes in temperature, requiring continuous walking, reaching, bending, and kneeling.
- Basic understanding of mechanics and electrical theory.
- High School Diploma or equivalent.
- Valid driver's license.
- Fluent in English.
- Reside within a reasonable commute (30 minutes to 1 hour) of the assigned territory.
- Ability to park a company-issued service vehicle at your residence without restrictions.
Önskade kvalifikationer
- Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred.
- Experience in HVAC is a plus.
- Certifications are a plus (EPA Certified).
Förmåner
- Flexible benefits plan including medical, dental, and vision.
- Generous 401(k) retirement plan match and automatic contribution.
- Competitive paid time off and sick time.
- Life & Disability insurance.
- Paid training.
- Excellent paternal, adoption, and maternal leave.
- Company vehicle, laptop, cell phone, and uniform provided.
- $31hr - $38hr salary, geographically adjusted based on cost-of-living factors.
- Overtime eligible; overtime begins after 8 work hours in a day.
#Service#Technician#Field Service#Air Compressors#Customer Service