Service Technician
Manufacturing & Production · Quality & Process · Maintenance & Reliability
In short
As a Service Technician, you will perform routine preventive service, troubleshoot, and repair air compressors and related equipment, ensuring high-quality service for customers. This remote role requires 1-2 years of technical experience, strong customer focus, and the ability to travel within your assigned territory in Washington.
Responsibilities
- Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, and low-pressure blowers.
- Set, install, and pipe compressor systems.
- Pressure wash and clean customer equipment pads, skids, coolers, concrete, and tanks.
- Communicate with customers and Service Manager about services performed and present repair options.
- Complete all service-related documentation accurately.
- Attend training at Air Academy and train with Senior Service Technicians.
- Promote and practice proper safety procedures and correct use of personal protective equipment.
- Provide a high level of customer service and respond to customer needs.
- Participate in a rotating 24/7/365 on-call pool, including travel to customer locations, out-of-town, and overnight stays.
- Be subject to random drug testing.
Requirements
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
- Ability to absorb higher learning, including VSDs, refrigeration, industrial networks, remote monitoring, and air audits.
- Ability to work independently and complete tasks within assigned deadlines.
- Customer-focused and ownership of meeting customer needs.
- Proficiency using computers for work orders, ordering parts, and training.
- Supply all basic required tools.
- Ability to lift up to 50 lbs. on a regular basis.
- Work in industrial environments with extremes in temperature, requiring continuous walking, reaching, bending, and kneeling.
- Basic understanding of mechanics and electrical theory.
- High School Diploma or equivalent.
- Valid driver's license.
- Fluent in English.
- Reside within a reasonable commute (30 minutes to 1 hour) of the assigned territory.
- Ability to park a company-issued service vehicle at your residence without restrictions.
Desired Qualifications
- Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred.
- Experience in HVAC is a plus.
- Certifications are a plus (EPA Certified).
Benefits
- Flexible benefits plan including medical, dental, and vision.
- Generous 401(k) retirement plan match and automatic contribution.
- Competitive paid time off and sick time.
- Life & Disability insurance.
- Paid training.
- Excellent paternal, adoption, and maternal leave.
- Company vehicle, laptop, cell phone, and uniform provided.
- $31hr - $38hr salary, geographically adjusted based on cost-of-living factors.
- Overtime eligible; overtime begins after 8 work hours in a day.
#Service#Technician#Field Service#Air Compressors#Customer Service
Company
Atlas Copco
Job Posted
1 month ago
Expires
in 1 month
Employment Type
Full Time
WorkMode
Remote
Experience Level
Associate
Locations
Chehalis, United States
Castle Rock, United States
Longview, United States
Qualification
Bachelor, No Formal Education
Applicants
Be an early applicant