The Job

Service Planner

Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Säljverksamhet · Kontorsadministration

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I korthet

Atlas Copco is seeking a Service Planner for their Uddingston team. This role involves coordinating service activities, scheduling work, ensuring resource availability, and communicating with customers to provide a seamless service experience. The position offers a hybrid work model, competitive benefits, and opportunities for career growth within a global organization.

Ansvarsområden

  • Planning and scheduling service work to meet customer needs and deadlines.
  • Creating, allocating, and releasing service orders to engineers.
  • Ensuring parts and resources are available ahead of visits.
  • Communicating with customers to arrange and confirm service appointments.
  • Tracking progress of jobs and supporting completion, invoicing, and follow-up work.
  • Working closely with engineers, managers, and internal teams to resolve queries and prioritise requests.
  • Maintaining accurate records across SAP/C4C and supporting contracts, purchasing, and ad-hoc projects.

Krav

  • Organised and comfortable managing multiple priorities.
  • Clear communication with customers and colleagues.
  • Enjoy problem solving and improving processes.
  • Experience in planning, administration, customer service, or coordination.
  • Motivated to learn and develop knowledge.

Önskade kvalifikationer

  • Service industry experience is helpful but not essential.

Förmåner

  • Hybrid working and a supportive team environment.
  • Modern office with activity-based working.
  • Ongoing development, including at least 40 hours of training per year.
  • Competitive benefits and pension scheme.
  • 36-hour working week supporting work-life balance.
  • Opportunities to grow your career within a global organisation.
#Service Planner#Customer Service#Uddingston#Hybrid
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Företag

Atlas Copco

Publicerade jobb

för 4 veckor sedan

Anställningstyp

Heltid

Arbetsform

Hybrid

Erfarenhetsnivå

Medarbetare

Platser

Uddingston, United Kingdom

Sökande

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