Service Center coordinator (Dutch/English/German)
Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering
I korthet
Are you a customer-oriented individual fluent in Dutch, English, and German? Volvo Trucks is seeking a Service Center Coordinator in Oostakker, Belgium, to manage urgent orders, coordinate special requirements, and improve supply chain processes through digitalization and data-driven insights. This role offers a market-conform salary and opportunities for growth within a dynamic team.
Ansvarsområden
- Coordinate and manage the process of urgent orders.
- Discuss, coordinate, and manage special orders and requirements.
- Cooperate with internal and external stakeholders.
- Give advice on logistical and commercial solutions or alternatives.
- Continuously improve processes and ways of working beneficial for the department and customers.
- Translate data into actions, advise and drive improvements within the supply chain.
Krav
- Customer oriented and service minded.
- Good communication and networking skills.
- Ability to structure and prioritize working tasks efficiently.
- Interested in digitalization and new technologies and tools for process improvements.
- Data driven with interest in logistics and analysis (Excel, Office 365, Power BI proficiency).
- Ready to challenge the as-is way of working.
- Enjoy achieving results by working in a cross-functional team and taking responsibility.
- Working with problem solving in a structured way.
- Be the voice of the customer in the organization.
- Fluent communication in English, Dutch and German (French is an asset).
- University degree in logistics/supply chain or equivalent experience at the same knowledge level.
Önskade kvalifikationer
- Meriting experience in working with RPAs, AI etc.
- French is an asset.
Förmåner
- A market conform salary.
- Competitive salary with meal vouchers, transport costs and other benefits.
- Opportunity to grow within the company.
- Good work life balance.
- A semi-flexible working schedule.
- A great office environment with the proper tools to fulfill your job.
- A dynamic team with a great team spirit.
- A job with multiple connections internally, within sales organizations, towards dealers and customers and transport companies.
#transportation#supply chain#logistics#customer service#digitalization#automotive