Service Center coordinator (Dutch/English/German)

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

Are you a customer-oriented individual fluent in Dutch, English, and German? Volvo Trucks is seeking a Service Center Coordinator in Oostakker, Belgium, to manage urgent orders, coordinate special requirements, and improve supply chain processes through digitalization and data-driven insights. This role offers a market-conform salary and opportunities for growth within a dynamic team.

Responsibilities

  • Coordinate and manage the process of urgent orders.
  • Discuss, coordinate, and manage special orders and requirements.
  • Cooperate with internal and external stakeholders.
  • Give advice on logistical and commercial solutions or alternatives.
  • Continuously improve processes and ways of working beneficial for the department and customers.
  • Translate data into actions, advise and drive improvements within the supply chain.

Requirements

  • Customer oriented and service minded.
  • Good communication and networking skills.
  • Ability to structure and prioritize working tasks efficiently.
  • Interested in digitalization and new technologies and tools for process improvements.
  • Data driven with interest in logistics and analysis (Excel, Office 365, Power BI proficiency).
  • Ready to challenge the as-is way of working.
  • Enjoy achieving results by working in a cross-functional team and taking responsibility.
  • Working with problem solving in a structured way.
  • Be the voice of the customer in the organization.
  • Fluent communication in English, Dutch and German (French is an asset).
  • University degree in logistics/supply chain or equivalent experience at the same knowledge level.

Desired Qualifications

  • Meriting experience in working with RPAs, AI etc.
  • French is an asset.

Benefits

  • A market conform salary.
  • Competitive salary with meal vouchers, transport costs and other benefits.
  • Opportunity to grow within the company.
  • Good work life balance.
  • A semi-flexible working schedule.
  • A great office environment with the proper tools to fulfill your job.
  • A dynamic team with a great team spirit.
  • A job with multiple connections internally, within sales organizations, towards dealers and customers and transport companies.
#transportation#supply chain#logistics#customer service#digitalization#automotive
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Company

Volvo Group

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Oostakker, Belgium

Applicants

Be an early applicant