Service Administrator / Support Administrator
Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering · Säljverksamhet · Administrativt stöd
I korthet
Tetra Pak is seeking a Service/Support Administrator in Pune, India with experience in SAP, invoicing, procurement, and training support. This role involves executing daily administrative tasks, ensuring data accuracy in SAP/IFS and LMS, managing purchase orders, coordinating logistics and training, and supporting finance activities. The position offers opportunities for growth in a global company focused on food safety and sustainability.
Ansvarsområden
- Consolidate and validate SDEs’ time reporting and overtime.
- Follow-up on missing hours, open costs and expenses submissions.
- Execute intercompany billing and rebilling processes.
- Manage Flex Zone hours replication and service record entries.
- Create and update Service Contracts.
- Support Service Order creations.
- Perform housekeeping activities in SAP/IFS systems.
- Support Finance in book-closing activities (accruals, quotations, down payments, debit/credit memos etc.).
- Raise and manage Purchase Requisitions (PRs) and convert them into Purchase Orders (POs).
- Track order status and coordinate logistics and goods receiving (GR).
- Maintain accurate records for audit readiness.
- Follow SOPs and escalate exceptions when needed.
- Coordinate training logistics (enrollment, classroom booking, equipment set-up, catering and other practicalities for smooth training execution).
- Prepare and distribute training materials.
- Maintain training records in LMS/POMS or other internal systems.
- Support visa documentation and invitation letters for international training participants.
- Welcome and assist training participants on arrival.
Krav
- Minimum 1-3 years of experience.
- Experience of invoicing and reporting will be preferred.
- SAP system knowledge.
- Excellent knowledge of Microsoft Office, especially Excel.
Önskade kvalifikationer
- Experience in SAP, invoicing, service or support administration, procurement & order administration and training support.
Förmåner
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
- A culture that pioneers a spirit of innovation where our industry experts drive visible results.
- An equal opportunity employment experience that values diversity and inclusion.
- Market competitive compensation and benefits with flexible working arrangements.
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