Service Administrator / Support Administrator
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Sales Operations · Administrative Support
In short
Tetra Pak is seeking a Service/Support Administrator in Pune, India with experience in SAP, invoicing, procurement, and training support. This role involves executing daily administrative tasks, ensuring data accuracy in SAP/IFS and LMS, managing purchase orders, coordinating logistics and training, and supporting finance activities. The position offers opportunities for growth in a global company focused on food safety and sustainability.
Responsibilities
- Consolidate and validate SDEs’ time reporting and overtime.
- Follow-up on missing hours, open costs and expenses submissions.
- Execute intercompany billing and rebilling processes.
- Manage Flex Zone hours replication and service record entries.
- Create and update Service Contracts.
- Support Service Order creations.
- Perform housekeeping activities in SAP/IFS systems.
- Support Finance in book-closing activities (accruals, quotations, down payments, debit/credit memos etc.).
- Raise and manage Purchase Requisitions (PRs) and convert them into Purchase Orders (POs).
- Track order status and coordinate logistics and goods receiving (GR).
- Maintain accurate records for audit readiness.
- Follow SOPs and escalate exceptions when needed.
- Coordinate training logistics (enrollment, classroom booking, equipment set-up, catering and other practicalities for smooth training execution).
- Prepare and distribute training materials.
- Maintain training records in LMS/POMS or other internal systems.
- Support visa documentation and invitation letters for international training participants.
- Welcome and assist training participants on arrival.
Requirements
- Minimum 1-3 years of experience.
- Experience of invoicing and reporting will be preferred.
- SAP system knowledge.
- Excellent knowledge of Microsoft Office, especially Excel.
Desired Qualifications
- Experience in SAP, invoicing, service or support administration, procurement & order administration and training support.
Benefits
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
- A culture that pioneers a spirit of innovation where our industry experts drive visible results.
- An equal opportunity employment experience that values diversity and inclusion.
- Market competitive compensation and benefits with flexible working arrangements.
#SAP#invoicing#service administration#support administration#procurement#order administration#training support#cost tracking#billing#intercompany processes#purchase requisitions#purchase orders#system data#time reporting#logistics#training arrangements#data integrity#LMS#finance#month-end closing#documentation#standard operating procedures
Company
Tetra Pak
Job Posted
4 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Pune, India
Applicants
Be an early applicant