Senior Manager Salesforce Platform

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling

I korthet

Emerson seeks a Senior Manager for their Salesforce Platform, responsible for its strategic direction, health, and governance. This hybrid role requires expertise in Salesforce administration, license management, vendor relations, and cross-functional leadership to align the platform with business priorities.

Ansvarsområden

Own the long-term health, strategic direction, and enterprise roadmap for Emerson's Salesforce platform.
Translate Business Group capability needs into a prioritized Salesforce platform roadmap.
Enforce platform governance, design standards, release discipline, and decision rights.
Monitor platform limits, org health, release impacts, technical debt, and configuration complexity.
Maintain a clear intake, prioritization, and release governance process for enhancements and platform changes.
Manage Salesforce licenses, entitlements, usage, renewals, and vendor commercial relationships.
Represent Emerson in Salesforce customer councils and strategic account discussions.
Evaluate new Salesforce capabilities and ecosystem tools against business value.
Coordinate with Procurement, Legal, Finance, Security, and IT leadership on commercial agreements.
Ensure Salesforce platform operations align with Emerson security policies, data governance frameworks, audit requirements, and enterprise architecture standards.
Partner with Security, Data, and Architecture leaders on access models, data protection, and release controls.
Define platform-level operating metrics and executive reporting.
Build durable platform operating practices that reduce customization sprawl and protect the global template.

Krav

Salesforce platform administration, configuration, security, release management, sandbox strategy, and org health monitoring.
License management, entitlement tracking, vendor governance, and commercial stewardship for enterprise software platforms.
Multi-org governance, platform limits, technical debt management, release intake, and environment strategy.
Understanding of Salesforce product portfolio, including Sales Cloud, Service Cloud, Data Cloud, Agentforce, Manufacturing Cloud, and partner ecosystem tools.
Security and compliance frameworks relevant to enterprise platforms, including SOX, GDPR, data residency, audit readiness, and access controls.
Executive communication and platform storytelling for CIO, commercial, finance, and Business Group stakeholders.
Governance mindset with pragmatic flexibility and ability to make balanced standardization versus local-fit decisions.
Cross-functional influence without direct authority across business, IT, Architecture, Security, Data, Procurement, Legal, and vendor teams.
Strategic planning orientation with ability to connect platform investments to enterprise outcomes and measurable business value.
Operational discipline, transparency, and comfort managing competing priorities across a complex global implementation.
Salesforce Administrator certification.

Önskade kvalifikationer

Salesforce Advanced Administrator, Platform App Builder, or Salesforce product certifications valued.
Experience managing Salesforce platforms in manufacturing, industrial, or B2B environments.
Multi-org Salesforce governance experience at global enterprise scale.
Experience with Salesforce Data Cloud, Agentforce, Manufacturing Cloud, or SPIFF.
Prior ownership of platform health scorecards, operating models, vendor scorecards, or enterprise application governance boards.
Experience standing up or maturing a Salesforce Center of Excellence.
Bachelor's degree required in Information Systems, Computer Science, Business, Engineering, or a related field; Master's degree or MBA preferred.
8+ years of Salesforce platform management, administration, product ownership, or enterprise application leadership experience.
Demonstrated experience governing Salesforce in a complex, global, multi-business environment.
Experience managing platform roadmaps, release governance, vendor relationships, licensing, compliance, and operational metrics.
Strong understanding of Salesforce administration, security, release management, sandbox strategy, and enterprise platform lifecycle management.
Approximately 10-20% travel (global).

Förmåner

Competitive benefits plans
Variety of medical insurance plans
Employee Assistance Program
Employee resource groups
Recognition programs
Flexible time off plans
Paid parental leave (maternal and paternal)
Vacation and holiday leave

Färdigheter

SalesforceSales CloudService CloudData CloudManufacturing CloudSOXGDPR

#Salesforce#Platform Management#Governance#Roadmap#Vendor Management#Licensing#Compliance#Security#Enterprise Architecture

Om Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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