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Senior AIX Administrator - IBM AIX, Power HA

Teknik, data och digitalt · IT-infrastruktur och säkerhet · Systemteknik

I korthet

Senior AIX Administrator (Support & Operations) role in Noida, India. Responsibilities include advanced technical support for AIX and Power HA, troubleshooting complex incidents, performing root cause analysis, and ensuring security. Requires strong communication and collaboration skills. IBM Certified System Administrator AIX and ITIL Foundation are optional but valuable.

Ansvarsområden

  • Provide advanced technical support for AIX Administration and Power HA by troubleshooting complex incidents, performing root cause analysis, and implementing solutions to resolve technical and security issues.
  • Collaborate with other support teams to resolve complex tickets within agreed SLAs, ensuring seamless operations and maintaining a robust security posture.
  • Conduct value-adding activities such as knowledge base updates and management, mentoring and training junior analysts to enhance team capabilities.
  • Adhere to quality standards and regulatory requirements while implementing company policies to ensure operational excellence.
  • Strive for a positive customer experience by achieving first call resolution, minimizing rejected resolutions, and proactively mitigating security threats.

Krav

  • Advanced proficiency in AIX Administration and Power HA.
  • Solid understanding of NIM, HMC, and VIO environments.
  • Strong troubleshooting and problem-solving skills with a focus on root cause analysis.
  • Excellent communication skills to facilitate effective collaboration with support teams and customers.

Önskade kvalifikationer

  • IBM Certified System Administrator AIX (Optional but valuable).
  • ITIL Foundation Certification (Optional but valuable).

Förmåner

  • Supercharge your potential.
  • Find your career.
  • Find your spark.
  • A place that knows that helping its customers stay on top starts by putting its people first.

Färdigheter

IBM AIXPower HANIMHMCVIO
#AIX Administration#Power HA#NIM#HMC#VIO#IT Support#Root Cause Analysis#Security
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Om HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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Företag

HCLTech

Publicerade jobb

för 4 timmar sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Senior

Platser

Noida, India

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