Senior AIX Administrator - IBM AIX, Power HA

Technology, Data & Digital · IT Infrastructure & Security · Systems Engineering

In short

Senior AIX Administrator (Support & Operations) role in Noida, India. Responsibilities include advanced technical support for AIX and Power HA, troubleshooting complex incidents, performing root cause analysis, and ensuring security. Requires strong communication and collaboration skills. IBM Certified System Administrator AIX and ITIL Foundation are optional but valuable.

Responsibilities

Provide advanced technical support for AIX Administration and Power HA by troubleshooting complex incidents, performing root cause analysis, and implementing solutions to resolve technical and security issues.
Collaborate with other support teams to resolve complex tickets within agreed SLAs, ensuring seamless operations and maintaining a robust security posture.
Conduct value-adding activities such as knowledge base updates and management, mentoring and training junior analysts to enhance team capabilities.
Adhere to quality standards and regulatory requirements while implementing company policies to ensure operational excellence.
Strive for a positive customer experience by achieving first call resolution, minimizing rejected resolutions, and proactively mitigating security threats.

Requirements

Advanced proficiency in AIX Administration and Power HA.
Solid understanding of NIM, HMC, and VIO environments.
Strong troubleshooting and problem-solving skills with a focus on root cause analysis.
Excellent communication skills to facilitate effective collaboration with support teams and customers.

Desired Qualifications

IBM Certified System Administrator AIX (Optional but valuable).
ITIL Foundation Certification (Optional but valuable).

Benefits

Supercharge your potential.
Find your career.
Find your spark.
A place that knows that helping its customers stay on top starts by putting its people first.

Skills

IBM AIXPower HANIMHMCVIO

#AIX Administration#Power HA#NIM#HMC#VIO#IT Support#Root Cause Analysis#Security

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