Senior Administrator Salesforce Platform

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling

I korthet

Emerson is looking for a Senior Salesforce Administrator to optimize their global Salesforce ecosystem, focusing on platform administration, governance, security, and user enablement. This hybrid role requires extensive experience in Salesforce configuration, data management, and collaboration with cross-functional teams to deliver scalable solutions.

Ansvarsområden

Administer user access, permission sets, role hierarchies, sharing configurations, queues, public groups, and security controls.
Configure objects, fields, record types, page layouts, Lightning applications, validation rules, Flow automation, approval processes, case management, and business workflows.
Recommend scalable, configuration-first solutions aligned with Salesforce best practices and Northstar architectural standards.
Maintain configuration inventories, process guides, platform documentation, and administration standards.
Administer least-privilege, role-based security models and support segregation-of-duty requirements.
Partner with Cybersecurity, Privacy, Compliance, and Audit teams on governance reviews, access certifications, and regulatory requirements.
Coordinate releases, deployments, environment refreshes, seasonal release assessments, and production-readiness activities.
Monitor platform health, performance, adoption, controls, and system stability while managing operational risk.
Serve as a Salesforce subject matter expert and trusted advisor to stakeholders across Business Groups and World Areas.
Develop user guides, knowledge articles, training materials, onboarding activities, office hours, and enablement workshops.
Partner with Data Governance and Master Data Management teams to improve customer, account, contact, partner, and opportunity data quality.
Develop reports, dashboards, scorecards, and metrics for adoption, utilization, data quality, and business performance.
Support Data Cloud and Agentforce administration, identity resolution, governance controls, responsible AI practices, and operational monitoring.

Krav

Experience in Salesforce platform administration, configuration, security, sharing, data management, reporting, and environment management.
Knowledge of Flow Builder, declarative automation, validation rules, approval processes, and deployment coordination.
Understanding of Salesforce governance, release management, operational support practices, and enterprise integration concepts.
Foundational knowledge of Data Cloud, Agentforce, identity management, and data quality controls.
Minimum of 5 years of Salesforce administration experience, including support for a complex global enterprise and large-scale user community.
Experience supporting enterprise CRM transformation programs and managed service or implementation partners.
Excellent communication, stakeholder management, and cross-functional collaboration skills.
Ability to support a globally distributed user base and balance responsiveness with governance.

Önskade kvalifikationer

Bachelor's degree in Information Systems, Computer Science, Business, Engineering, or a related discipline.
Experience supporting a Salesforce Center of Excellence operating model.
Experience with Data Cloud, Agentforce, Manufacturing Cloud, and Experience Cloud.
Experience with industrial manufacturing, B2B, MDM, CDM, data stewardship, or enterprise data governance.
Preferred certifications include Salesforce Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, AI Associate, Agentforce Specialist, and Data Cloud Consultant.

Förmåner

Competitive benefits plans
Variety of medical insurance plans
Employee Assistance Program
Employee resource groups
Recognition programs
Flexible time off plans
Paid parental leave (maternal and paternal)
Vacation and holiday leave

Färdigheter

SalesforceFlow BuilderData CloudAgentforceManufacturing CloudExperience Cloud

#Salesforce#CRM#Platform Administration#Governance#Security#User Enablement#Operational Excellence#Data Management#Reporting#Automation#Release Management#Data Governance#Master Data Management#Data Cloud#Agentforce#AI

Om Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

Se alla lediga jobb hos Emerson Läs mer om Emerson Webbplats