The Job

Senior Administrator - Microsoft Azure - IaaS, Azure Kubernetes Service

Teknik, data och digitalt · IT-infrastruktur och säkerhet · Molnteknik · DevOps

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I korthet

As a Sr. IaaS Administrator, you will provide advanced technical support for Azure-based infrastructure, focusing on root cause analysis and proactive solutions. This role involves collaborating with cross-functional teams, ensuring a robust security posture, and adhering to quality standards and regulatory requirements.

Ansvarsområden

  • Provide advanced technical support for complex incidents using Azure IaaS and Terraform, performing root cause analysis and implementing solutions.
  • Collaborate with cross-functional teams to resolve complex tickets within SLAs, ensuring seamless operations and a strong security posture.
  • Contribute to knowledge base updates and management, and coach analysts to enhance team capabilities and service quality.
  • Adhere to quality standards and regulatory requirements while delivering support, ensuring compliance with company policies.
  • Drive customer satisfaction by achieving first call resolution, minimizing rejected resolutions, and preventing case reopens.

Krav

  • Proficiency in IaaS on Azure and Infrastructure as Code (IaC) using Terraform.
  • Solid understanding of Azure Kubernetes and Windows Azure PaaS/IaaS.
  • Strong analytical and troubleshooting skills in a support environment.
  • Excellent communication and collaboration skills.
  • Familiarity with regulatory compliance and quality standards in technical support.

Önskade kvalifikationer

  • Microsoft Certified: Azure Administrator Associate (Optional but valuable)
  • Hashicorp Certified: Terraform Associate (Optional but valuable)

Förmåner

  • Supercharge your potential at HCLTech.
  • Find your career and your spark.
  • HCLTech puts its people first.
  • Global technology company with over 223,000 people across 60 countries.
  • Industry-leading capabilities centered around digital, engineering, cloud and AI.
#Microsoft Azure#IaaS#Azure Kubernetes Service#Terraform#Cloud
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Företag

HCLTech

Publicerade jobb

för 2 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Senior

Platser

Bengaluru, India

Sökande

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