The Job

SeniorAdministrator - Microsoft Azure - IaaS, Azure Kubernetes Service

Teknik, data och digitalt · IT-infrastruktur och säkerhet · Molnteknik · DevOps

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I korthet

The Sr. IaaS Administrator will provide advanced technical support and troubleshooting for Azure-based infrastructure, focusing on root cause analysis and proactive solutions to ensure efficiency and security. This role involves collaboration with cross-functional teams, adherence to quality standards, and driving customer satisfaction through effective issue resolution.

Ansvarsområden

  • Provide advanced technical support for complex incidents using Azure IaaS and Terraform, performing root cause analysis and implementing solutions.
  • Collaborate with cross-functional teams to resolve complex tickets within agreed SLAs.
  • Contribute to knowledge base updates and management, and coach analysts.
  • Adhere to quality standards and regulatory requirements while delivering support.
  • Drive customer satisfaction by achieving first call resolution and preventing case reopens.

Krav

  • Proficiency in IaaS on Azure and Infrastructure as Code (IaC) using Terraform.
  • Solid understanding of Azure Kubernetes and Windows Azure PaaS/IaaS.
  • Strong analytical and troubleshooting skills in a support environment.
  • Excellent communication and collaboration skills.
  • Familiarity with regulatory compliance and quality standards in technical support.

Önskade kvalifikationer

  • Microsoft Certified: Azure Administrator Associate (optional but valuable).
  • Hashicorp Certified: Terraform Associate (optional but valuable).

Förmåner

  • Supercharge your potential, find your career, and find your spark at HCLTech.
  • HCLTech is a global technology company with over 223,000 people across 60 countries.
  • Work with clients across all major verticals.
  • Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
#Microsoft Azure#IaaS#Azure Kubernetes Service#Terraform#Noida#Hyderabad
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Företag

HCLTech

Publicerade jobb

för 4 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Senior

Platser

Noida, India

Hyderabad, India

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