Senior Administrator - Desk Side Services, AMT Asset Management Software

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · IT-support

I korthet

Seeking a Senior Administrator for Desk Side Services, focusing on AMT Asset Management Software in Madurai, Tamil Nadu. This role involves IT asset procurement, lifecycle management, capacity and compliance oversight, vendor management, and regular reporting to leadership.

Ansvarsområden

Forecast IT hardware requirements and manage procurement of servers, network devices, and accessories.
Handle procurement and renewal of software licenses.
Manage server warranty extensions and maintenance contracts.
Coordinate with internal teams for approvals, PO creation, delivery arrangements, and invoice submission to Finance for payment processing.
Oversee procurement of leased assets, fixed assets, and accessories based on asset forecasting.
Maintain asset lifecycle for both under-warranty and out-of-warranty assets.
Tag new IT assets and refresh worn-out tags.
Manage asset assignment and software license allocation to end-users.
Handle asset recovery from users and ensure closure of pending returns.
Identify and process scrapping of obsolete assets, including decommissioning and write-off from Finance register.
Perform overall capacity management for IT assets.
Ensure compliance of hardware and software asset registers as per organizational policy.
Participate in internal and external audits related to IT Asset Management (ITAM).
Conduct asset register reconciliation against FAR and mitigate gaps.
Manage vendor selection based on QCD (Quality, Cost, Delivery) criteria and obtain quotes for hardware/software requests.
Track procurement requests until delivery and closure.
Act as the primary contact for all asset management-related queries.
Interact with customers for process improvements and compliance updates.
Publish weekly and monthly asset management dashboards for leadership.
Conduct monthly team reviews to improve quality and efficiency.
Perform quarterly onsite stock verification and half-yearly PAN India asset verification, reporting gaps to management and Finance.
Manage lost/theft cases of IT assets and ensure timely write-off from Finance books.
Manage break-fix cases, including replacement of EOL (End of Life) assets and exception approvals.
Optimize stock asset usage and re-harvest software licenses through regular reviews.

Krav

Experience in IT Asset Management.
Proficiency in procurement of hardware and software.
Ability to manage asset lifecycle, including tagging, assignment, and recovery.
Experience in capacity management and ensuring compliance.
Skills in vendor selection and management based on QCD criteria.
Experience in creating and presenting asset management dashboards.
Ability to conduct stock verification and asset verification across India.
Experience in managing break-fix cases and EOL asset replacement.
Capability to optimize asset usage and re-harvest software licenses.

Önskade kvalifikationer

Experience in handling procurement of servers, network devices, and accessories.
Experience in managing server warranty extensions and maintenance contracts.
Experience in coordinating with internal teams for PO creation and invoice processing.
Experience in managing leased assets and fixed assets.
Experience in identifying and processing scrapping of obsolete assets.
Experience in participating in internal and external audits.
Experience in interacting with customers for process improvements.
Experience in managing lost/theft cases of IT assets.

Förmåner

Opportunity to supercharge your potential.
Find your career.
Find your spark.
A place that puts its people first.
Work for a global technology company with a broad portfolio of services and products.

Färdigheter

IT Asset ManagementProcurementSoftware LicensesHardwareNetwork DevicesFinanceAuditsVendor ManagementReporting

#IT Asset Management#Procurement#Software Licenses#Hardware#Network Devices#Finance#Audits#Vendor Management#Reporting#Madurai

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HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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