Sales Operations Intern
Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Säljverksamhet
I korthet
Ericsson is looking for a Sales Operations Intern in Plano, Texas, to support the Sales Operations team. This 12-week internship is ideal for undergraduate or graduate students interested in sales processes, data, and commercial decision-making, offering hands-on experience with sales leaders and tools.
Ansvarsområden
- Support adherence to the Ericsson sales process by documenting steps, updating process materials, and helping secure competence activities.
- Coordinate meetings, prepare communication and project documentation, and assist with administrative activities for Sales Operations change programs.
- Assist with sales funnel management by maintaining data quality, streamlining access to information, and supporting qualification criteria.
- Support sales governance activities by assisting end users with tasks related to Sales Directive and Business Delegation adherence.
- Help manage and improve sales tools (e.g., CRM, reporting dashboards) by gathering user feedback and testing changes.
- Use spreadsheets, CRM systems (such as Salesforce), and AI enabled tools to analyze data and generate reports.
- Collaborate with Sales Operations colleagues, account teams, and commercial managers.
- Identify opportunities to simplify ways of working and support process and tooling enhancements.
Krav
- Currently enrolled as a Bachelors or Masters student (e.g., rising junior or senior) in Business Administration, Finance, Economics, Data Analytics, Information Systems, Industrial Engineering, or a related field.
- Strong interest in telecommunications, B2B sales, sales operations, CRM systems, and data driven decision making.
- Analytical mindset with the ability to work with structured data and translate findings into clear insights.
- Comfortable using productivity tools (e.g., Excel or Google Sheets, PowerPoint).
- Willing to learn CRM systems such as Salesforce.
- Strong attention to detail and commitment to data quality.
- Effective communication and collaboration skills.
- Curiosity, initiative, and a passion for learning.
Önskade kvalifikationer
- Prior experience with CRM, reporting, or basic scripting is a plus.
- Ability to follow guidelines and ask questions when something is unclear.
Förmåner
- Outstanding opportunity to use skills and imagination to push boundaries.
- Challenge and support from a team of diverse innovators.
- Competitive package to help with individual needs and goals.
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