The Job

Sales Operations Intern

Logistics, Sales & Operations · Sales & Business Development · Sales Operations

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In short

Ericsson is looking for a Sales Operations Intern in Plano, Texas, to support the Sales Operations team. This 12-week internship is ideal for undergraduate or graduate students interested in sales processes, data, and commercial decision-making, offering hands-on experience with sales leaders and tools.

Responsibilities

  • Support adherence to the Ericsson sales process by documenting steps, updating process materials, and helping secure competence activities.
  • Coordinate meetings, prepare communication and project documentation, and assist with administrative activities for Sales Operations change programs.
  • Assist with sales funnel management by maintaining data quality, streamlining access to information, and supporting qualification criteria.
  • Support sales governance activities by assisting end users with tasks related to Sales Directive and Business Delegation adherence.
  • Help manage and improve sales tools (e.g., CRM, reporting dashboards) by gathering user feedback and testing changes.
  • Use spreadsheets, CRM systems (such as Salesforce), and AI enabled tools to analyze data and generate reports.
  • Collaborate with Sales Operations colleagues, account teams, and commercial managers.
  • Identify opportunities to simplify ways of working and support process and tooling enhancements.

Requirements

  • Currently enrolled as a Bachelors or Masters student (e.g., rising junior or senior) in Business Administration, Finance, Economics, Data Analytics, Information Systems, Industrial Engineering, or a related field.
  • Strong interest in telecommunications, B2B sales, sales operations, CRM systems, and data driven decision making.
  • Analytical mindset with the ability to work with structured data and translate findings into clear insights.
  • Comfortable using productivity tools (e.g., Excel or Google Sheets, PowerPoint).
  • Willing to learn CRM systems such as Salesforce.
  • Strong attention to detail and commitment to data quality.
  • Effective communication and collaboration skills.
  • Curiosity, initiative, and a passion for learning.

Desired Qualifications

  • Prior experience with CRM, reporting, or basic scripting is a plus.
  • Ability to follow guidelines and ask questions when something is unclear.

Benefits

  • Outstanding opportunity to use skills and imagination to push boundaries.
  • Challenge and support from a team of diverse innovators.
  • Competitive package to help with individual needs and goals.
#Sales Operations#Internship#Business Administration#Finance#Economics#Data Analytics#Information Systems#Industrial Engineering#Telecommunications#B2B Sales#CRM#Data Driven Decision Making#Spreadsheets
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Company

Ericsson

Job Posted

2 weeks ago

Employment Type

Internship

WorkMode

Hybrid

Experience Level

Student

Locations

Plano, United States

Qualification

Undergraduate, Master

Applicants

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