Regional ACES Manager, ATS
Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering · Processförbättring
I korthet
This role is responsible for driving process excellence, continuous improvement, and operational standardization across ATS Sort Centers in the West India region. The Manager III, ACES will lead a team to identify improvement opportunities, deploy Lean methodologies, and deliver measurable business impact across safety, quality, productivity, and cost metrics, requiring strong cross-functional collaboration.
Ansvarsområden
- Drive standardization in all Sort Center processes (Inbound, Sortation, Outbound) leveraging Lean toolkits.
- Apply a neutral, data-driven approach to deliver world-class safety, customer experience, cost optimization, and operational efficiency.
- Develop and deploy process standards, facilitate rollout, and provide process knowledge to identify new improvement opportunities.
- Lead DMAIC/Kaizen projects to eliminate waste, reduce variation, and improve key operational metrics (TPH, DPMO, CPT%).
- Establish benchmarking frameworks and drive performance visibility across Sort Centers in the region.
- Lead medium and long-term strategic business planning for ACES programs deployed across West India Sort Centers.
- Partner with Operations leadership on strategies for process design, improvement, and stabilization.
- Define strategy and changes required for new program launches, capacity planning, and hiring.
- Participate in OP1/OP2 planning and contribute to 3-Year Plan (3YP) development.
- Manage complex problems/efforts, decisions, and escalations; mitigate long-term risks.
- Build a culture of continuous improvement and data-driven decision-making within the team.
- Mentor and develop team members in Lean methodologies and project management.
- Foster cross-functional collaboration and act as liaison between ACES and Operations teams.
- Drive the ACES Continuous Improvement Cycle: Know the Process, See the Problem, Root Cause, Eliminate Waste, Build a Mechanism.
- Support Sort Center launches and ensure successful deployment of new processes and technologies.
- Lead change management initiatives for process transformations across the region.
- Drive standardization of practices, business processes, and reporting with Operations, Finance, and Technology stakeholders.
- Provide critical strategic inputs to new business initiatives to accelerate targeted innovation.
- Perform quantitative examination of key process indicators to identify opportunities for process improvement.
- Own WBR/MBR/QBR documents and drive data-driven reviews with senior leadership.
- Leverage BI tools (QuickSight, SQL, Excel) for analytics, reporting, and decision-making.
- Develop dashboards and scorecards to track operational performance and improvement initiatives.
Krav
- Bachelor's degree or above
- Knowledge of lean techniques and Six Sigma tools
- Experience in operational logistics/supply chain, manufacturing, transportation, general management or an engineering role
- Experience using data and metrics to determine and drive improvements
Önskade kvalifikationer
- Experience in project/program management, supply chain, and/or inventory management
- Experience in project/program management, Inventory Control, Quality Assurance, or Lean Six Sigma
Förmåner
- Inclusive culture empowers Amazonians to deliver the best results for our customers.
- Workplace accommodation or adjustment during the application and hiring process is available upon request.
#process improvement#continuous improvement#operational standardization#lean methodologies#logistics#supply chain#safety#quality#productivity#cost metrics#cross-functional collaboration#operations#technology#DMAIC#Kaizen#change management#data analytics#reporting#BI tools