Regional ACES Manager, ATS
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Process Improvement
In short
This role is responsible for driving process excellence, continuous improvement, and operational standardization across ATS Sort Centers in the West India region. The Manager III, ACES will lead a team to identify improvement opportunities, deploy Lean methodologies, and deliver measurable business impact across safety, quality, productivity, and cost metrics, requiring strong cross-functional collaboration.
Responsibilities
- Drive standardization in all Sort Center processes (Inbound, Sortation, Outbound) leveraging Lean toolkits.
- Apply a neutral, data-driven approach to deliver world-class safety, customer experience, cost optimization, and operational efficiency.
- Develop and deploy process standards, facilitate rollout, and provide process knowledge to identify new improvement opportunities.
- Lead DMAIC/Kaizen projects to eliminate waste, reduce variation, and improve key operational metrics (TPH, DPMO, CPT%).
- Establish benchmarking frameworks and drive performance visibility across Sort Centers in the region.
- Lead medium and long-term strategic business planning for ACES programs deployed across West India Sort Centers.
- Partner with Operations leadership on strategies for process design, improvement, and stabilization.
- Define strategy and changes required for new program launches, capacity planning, and hiring.
- Participate in OP1/OP2 planning and contribute to 3-Year Plan (3YP) development.
- Manage complex problems/efforts, decisions, and escalations; mitigate long-term risks.
- Build a culture of continuous improvement and data-driven decision-making within the team.
- Mentor and develop team members in Lean methodologies and project management.
- Foster cross-functional collaboration and act as liaison between ACES and Operations teams.
- Drive the ACES Continuous Improvement Cycle: Know the Process, See the Problem, Root Cause, Eliminate Waste, Build a Mechanism.
- Support Sort Center launches and ensure successful deployment of new processes and technologies.
- Lead change management initiatives for process transformations across the region.
- Drive standardization of practices, business processes, and reporting with Operations, Finance, and Technology stakeholders.
- Provide critical strategic inputs to new business initiatives to accelerate targeted innovation.
- Perform quantitative examination of key process indicators to identify opportunities for process improvement.
- Own WBR/MBR/QBR documents and drive data-driven reviews with senior leadership.
- Leverage BI tools (QuickSight, SQL, Excel) for analytics, reporting, and decision-making.
- Develop dashboards and scorecards to track operational performance and improvement initiatives.
Requirements
- Bachelor's degree or above
- Knowledge of lean techniques and Six Sigma tools
- Experience in operational logistics/supply chain, manufacturing, transportation, general management or an engineering role
- Experience using data and metrics to determine and drive improvements
Desired Qualifications
- Experience in project/program management, supply chain, and/or inventory management
- Experience in project/program management, Inventory Control, Quality Assurance, or Lean Six Sigma
Benefits
- Inclusive culture empowers Amazonians to deliver the best results for our customers.
- Workplace accommodation or adjustment during the application and hiring process is available upon request.
#process improvement#continuous improvement#operational standardization#lean methodologies#logistics#supply chain#safety#quality#productivity#cost metrics#cross-functional collaboration#operations#technology#DMAIC#Kaizen#change management#data analytics#reporting#BI tools
Company
Amazon
Job Posted
3 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Thane, India
Qualification
Bachelor
Applicants
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