Product Support Representative

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Teknisk support

I korthet

The Product Support Representative will provide technical support and training for ASSA ABLOY Entrance System PDS products, including installation, testing, and feedback to the R&D team. This role requires travel and analytical skills, supporting field technicians and installers.

Ansvarsområden

Provide technical support and training for ASSA ABLOY Entrance System PDS products, brands and competitive equipment.
Provide technical support, product feedback, support and auditing.
Install and test door equipment.
Work closely with the R&D team.
Support field technicians, installers and contractors with training and guidance.
Provide phone, on-line and documentation support.
Travel to support customers and train technicians.
Support special Sales and R&D projects.
Collaborate with Quality and Part departments.
Become an AAADM certified trainer.
Support individual & departmental goals.
Assist districts and service providers professionally and proactively.
Participate in regular meetings and communicate with department supervisors.
Identify & document required ASSA ABLOY Entrance Solutions compliance training.
Ensure compliance with all established policies, procedures and regulatory codes and standards.

Krav

Significant service and technical skills and experience.
Analytical skills.
Excellent time management.
Ability to travel is required.
Excellent communication (oral and written) skills.
Strong team approach to work environment.
Product knowledge of Besam, Record, Stanley, Horton and other major manufacturers' products for Slide, Swing, Fold and Revolving doors.
Ability to work remotely without direct supervision on a regular basis.
Self-motivated goal-oriented individual.
Ability to offer suggestions and ideas with a well-thought-out plan.
AAADM Certified inspector.

Önskade kvalifikationer

AAADM certified trainer.

Förmåner

ASSA ABLOY opens doors for employees wherever they go.
Support with regular feedback, training, and development opportunities.
Empowerment to build careers around aspirations and ambitions.

Färdigheter

Technical SupportProduct TrainingR&DQuality AssuranceSales

#Product Support#Technical Support#Training#ASSA ABLOY

Om ASSA ABLOY Group

Let’s create a safer and more open world – together! ASSA ABLOY is the global leader in access solutions with sales of SEK 121 billion and 52,000 employees. The Group has operations in over 70 countries and sales worldwide. ASSA ABLOY’s innovations enable safe, secure and convenient access to physical and digital places. Every day, we help billions of people experience a more open world. We have a feeling of discovery and urge to innovate by working together and telling it like it is, enabling us to be always growing, never boring and leading right. Do you want to be encouraged to act, have…

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