The Job

Process Associate

Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Kundframgång

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I korthet

As a Process Associate in Chennai, India, you will be responsible for resolving customer queries through email or chat, ensuring data accuracy, and monitoring quality. This role also involves identifying and suggesting process improvements for operational workflows.

Ansvarsområden

  • Respond to customer queries and issues via email or chat, ensuring prompt and effective resolution.
  • Accurately enter, update, and manage data in various systems and databases.
  • Troubleshoot problems, provide solutions, and escalate issues when necessary.
  • Monitor and ensure the quality and accuracy of processed data and customer interactions.
  • Identify inefficiencies and suggest improvements to enhance operational workflows.
#Customer Service#Data Management#Process Improvement
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Företag

HCLTech

Publicerade jobb

för 4 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Junior

Platser

Chennai, India

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