The Job

Process Associate

Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Kundframgång

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I korthet

The Process Associate role is primarily focused on efficiently resolving customer queries through email or chat, ensuring data accuracy, monitoring quality, and identifying potential process improvements. This is an on-site, full-time position located in Chennai, Tamil Nadu.

Ansvarsområden

  • Respond to customer queries and issues via email or chat, ensuring prompt and effective resolution.
  • Accurately enter, update, and manage data in various systems and databases.
  • Troubleshoot problems, provide solutions, and escalate issues when necessary.
  • Monitor and ensure the quality and accuracy of processed data and customer interactions.
  • Identify inefficiencies and suggest improvements to enhance operational workflows.

Förmåner

  • Supercharge your potential.
  • Find your career.
  • Find your spark.
  • A place that knows that helping its customers stay on top starts by putting its people first.
#customer queries#data accuracy#process improvement
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Företag

HCLTech

Publicerade jobb

för 1 månad sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Junior

Platser

Chennai, India

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