Principal Designer, Research

Teknik, data och digitalt · Produkt och design · UI/UX-design

I korthet

Electrolux Group is seeking a creative and strategic Principal UX Researcher to join their NA research team in Charlotte, NC. This role involves driving UX research planning, facilitation, and insights delivery across design and product development processes, working with global teams to strengthen research standards and foster an insight-led culture.

Ansvarsområden

Drive UX research planning, facilitation, and insights delivery.
Translate insights into actionable opportunities using research, analytical, and communication skills.
Work within a global research team and across global design teams and functions.
Strengthen research standards and help build an insight-led culture.
Define and drive research roadmaps aligned with design, product, portfolio, and business priorities.
Scope, plan, and lead complex research programs.
Create and apply leading agile qualitative and quantitative research approaches and methodologies.
Conduct applied UX research and user-centered research using methodologies such as usability tests, contextual inquiry, remote interviews, and surveys.
Synthesize evidence into actionable insights, opportunity spaces, and strategic recommendations.
Communicate complex findings through compelling narratives and visual frameworks.
Effectively manage multiple projects and internal stakeholder needs.
Conduct exploratory and generative research to uncover emerging consumer behaviors and future needs.
Influence strategic decisions by involving stakeholders and connecting evidence to business outcomes.
Apply AI-enabled research workflows responsibly with human oversight.

Krav

Mastery of qualitative and quantitative research methods.
Experience applying AI-assisted tools to research planning, analysis, and knowledge management.
Proven ability to communicate complex insights and influence decisions through compelling storytelling and strategic recommendations.
Familiarity with research, analysis, repository, and design tools such as Figma, Qualtrics, User Interviews, Lookback, Dovetail, and comparable platforms.
Structured and analytical in processes, aligned approaches and deliverables.
Ability to communicate ideas and evidence clearly through concise writing, visual frameworks, presentations, and facilitation.
Bachelor's degree.
Minimum 7+ years of experience in UX Research, Design Research, Human Factors, Consumer Insights, Service Design, or related fields, including work across markets and cultures.
Proven ability to use human-centered and user-centered insight to answer business questions.

Önskade kvalifikationer

Passion for research and ideation and mentoring others in research and design thinking approaches.
Experience leading complex, multi-market research initiatives and managing external research partners is preferred.
Curious and passionate about uncovering and communicating compelling human stories.
Ability to work independently while collaborating effectively within a global research community.
Confidence to advise design and business stakeholders, challenge assumptions constructively, and select the right research approach.
Aptitude and interest for brand-, business-, market- and technology inputs.
Ability to work in multi-functional international teams.

Förmåner

Flexible work hours/hybrid work environment
Medical, dental, vision and life insurance
Competitive holiday and vacation time off program
Retirement Savings Plan (401(k)) with relevant company contribution.
Discounted products
EAP upon hire
Tuition reimbursement after 12 months of service

Färdigheter

FigmaQualtricsUser InterviewsLookbackDovetail

#UX Research#Design Research#Human Factors#Consumer Insights#Service Design#AI#Storytelling#Cross-functional teams

Om Electrolux Group

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2025 Electrolux Group had sales of SEK 131 billion and employed approximately 39,000 people around the world. For more information go to…

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