Policy Specialist

Marknadsföring, media och kreativt · Marknadsföring och reklam · Marknadsstrategi · Digital marknadsföring

I korthet

As a Policy Specialist at Google, you will influence product and platform improvements to enhance customer experience and policy enforcement accuracy. This hybrid role requires a Bachelor's degree and 5 years of experience in operational workflows or customer-facing roles, with preferred experience in managing complex engagements and process design.

Ansvarsområden

Influence product/platform improvements for better customer experience and policy enforcement accuracy.
Identify opportunities for policy simplification and improve external policy communications.
Identify model improvement opportunities for increased accuracy and precision.
Lead partnerships with gTech and gTech Ads Leadership to manage expectations and ensure future-ready policy plans.
Lead partnerships with gTech practitioners to drive operational readiness for policy launches and changes.
Manage and deliver on service metrics for Policy, and drive exceptional customer satisfaction.

Krav

Bachelor’s degree or equivalent practical experience.
5 years of experience in operational workflows or a customer-facing role.

Önskade kvalifikationer

Experience in managing complex multi-stakeholder engagements.
Experience in process and workflow design and data driven decision making.
Deep understanding of troubleshooting and customer support.
Knowledge of Google Ads and advertising solutions.
Ability to conduct analytics, develop dashboards, and make data-driven decisions.
Excellent investigative and structured problem-solving skills, along with strategic thinking focused on solving business issues.

Förmåner

Opportunity to work with Google's unparalleled advertising solutions.
Shape the future of advertising in the AI-era.
Make a real impact on companies and users globally.
Trusted advisor role within gTech, helping bring Google products to life.
Potential for accommodation if needed.

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Om Google

Innovative Full-Stack Developer | Building Scalable Solutions with Node.js & React

At Google, our mission is to organize the world's information and make it universally accessible and useful. From Search to AI, we develop products and services that improve the lives of billions, empowering individuals and businesses globally. We're driven by a passion for innovation, a commitment to solving complex problems, and a belief in the transformative power of technology. Since our founding in 1998, we've remained dedicated to creating a more helpful and connected world.

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