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Operations Manager, Operations Manager, Vizag

Logistik, försäljning och verksamhet · HR och administration · Rekrytering · Kompetensförsörjning · HR-verksamhet

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Amazon is looking for a highly driven Operations Manager to join their Workforce Staffing (WFS) team in Vizag. This role involves ensuring an excellent candidate experience, managing high-volume hiring processes, and driving operational efficiency through continuous improvement. The position requires a Bachelor's degree or equivalent experience, proficiency in Microsoft Office, and a flexible work schedule, including evenings and weekends, with significant travel expected.

Ansvarsområden

  • Serve as the lead to pre-plan, execute, and audit New Hiring Events (NHE) based on labor projections to meet labor order demands.
  • Meet critical deadlines for initiating background screening and completing drug test processes.
  • Ensure 100% compliance for work authorization documentation for associates.
  • Guide applicants through the hiring process in accordance with Amazon’s policies and procedures.
  • Execute NHE activities including Greeter, Welcome Event Presenter, Candidate Care Specialist, Computer Assistance, Badge Photo, and/or Drug Test Administrator.
  • Serve as the lead to pre-plan, execute, and audit New Hire Orientation (NHO) and communicate/coordinate with site HR and Operations Leadership.
  • Utilize Applicant Tracking System to move candidates through the application process and update appointment arrival status.
  • Initiate Candidate onboarding and match them to the proper requisition.
  • Resolve candidate escalation issues by contacting them to identify issues, offering to reschedule, or assisting with virtual NHO technology issues.
  • Partner with Staffing Manager to support community groups for grassroots sourcing channels.
  • Contact candidates with cleared contingencies to eliminate risk of not meeting labor orders.
  • Ensure all documents are scanned into the digital file management system.
  • Train Staffing Coordinators, Staffing Administrators, and Staffing Ambassadors on best practices.
  • Maintain confidentiality on candidate sensitive topics.
  • Track and maintain statistics on recruitment effectiveness through weekly reports.
  • Travel as needed to conduct events in various locations within your designated Node or assigned geographical area, transporting supplies and materials.
  • Work a flexible schedule, including varying shifts, evenings, weekends, and potential overtime.

Krav

  • A completed Bachelor’s degree or 2+ years of internal Amazon experience in lieu of degree.
  • Experience in a fast-paced, customer-oriented environment (e.g., operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources).
  • Intermediate to advanced level proficiency with Microsoft Office (Word and Excel).

Önskade kvalifikationer

  • 3+ years of experience in a fast-paced, customer-oriented environment.
  • Experience with Applicant Tracking Systems or other tracking and reporting systems like Salesforce.
  • Prior experience working in Human Resources, Staffing, or Recruiting.
  • Exceptionally strong interpersonal verbal/written skills.
  • Ability to work with very diverse groups of people at all levels of authority.
  • Flexibility and adaptability in dealing with rapidly changing priorities and demands.
  • Ability to work in a complex, fast-paced organization and react quickly to meet pressing needs.
  • Strong initiative and ability to work independently with minimal direction/supervision.
  • Excellent problem-solving skills and ability to meet competing deadlines under pressure.
  • Bilingual written/speaking is desirable.

Förmåner

  • Opportunity to work at Amazon, a customer-centric company.
  • Be part of an innovative, fast-paced environment.
  • Flexible schedules, including evenings and weekends.
#WFS#hiring#recruiting#operations#staffing#coordination#HR#candidate experience#onboarding#process improvement#reporting#travel#flexible schedule#bilingual
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Företag

Amazon

Publicerade jobb

för 20 timmar sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Vishakapatnam, India

Kvalifikation

Kandidatexamen

Sökande

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