Operations Manager, Operations Manager, Vizag
Logistics, Sales & Operations · HR & Admin · Recruiting · Talent Acquisition · HR Operations
In short
Amazon is looking for a highly driven Operations Manager to join their Workforce Staffing (WFS) team in Vizag. This role involves ensuring an excellent candidate experience, managing high-volume hiring processes, and driving operational efficiency through continuous improvement. The position requires a Bachelor's degree or equivalent experience, proficiency in Microsoft Office, and a flexible work schedule, including evenings and weekends, with significant travel expected.
Responsibilities
- Serve as the lead to pre-plan, execute, and audit New Hiring Events (NHE) based on labor projections to meet labor order demands.
- Meet critical deadlines for initiating background screening and completing drug test processes.
- Ensure 100% compliance for work authorization documentation for associates.
- Guide applicants through the hiring process in accordance with Amazon’s policies and procedures.
- Execute NHE activities including Greeter, Welcome Event Presenter, Candidate Care Specialist, Computer Assistance, Badge Photo, and/or Drug Test Administrator.
- Serve as the lead to pre-plan, execute, and audit New Hire Orientation (NHO) and communicate/coordinate with site HR and Operations Leadership.
- Utilize Applicant Tracking System to move candidates through the application process and update appointment arrival status.
- Initiate Candidate onboarding and match them to the proper requisition.
- Resolve candidate escalation issues by contacting them to identify issues, offering to reschedule, or assisting with virtual NHO technology issues.
- Partner with Staffing Manager to support community groups for grassroots sourcing channels.
- Contact candidates with cleared contingencies to eliminate risk of not meeting labor orders.
- Ensure all documents are scanned into the digital file management system.
- Train Staffing Coordinators, Staffing Administrators, and Staffing Ambassadors on best practices.
- Maintain confidentiality on candidate sensitive topics.
- Track and maintain statistics on recruitment effectiveness through weekly reports.
- Travel as needed to conduct events in various locations within your designated Node or assigned geographical area, transporting supplies and materials.
- Work a flexible schedule, including varying shifts, evenings, weekends, and potential overtime.
Requirements
- A completed Bachelor’s degree or 2+ years of internal Amazon experience in lieu of degree.
- Experience in a fast-paced, customer-oriented environment (e.g., operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources).
- Intermediate to advanced level proficiency with Microsoft Office (Word and Excel).
Desired Qualifications
- 3+ years of experience in a fast-paced, customer-oriented environment.
- Experience with Applicant Tracking Systems or other tracking and reporting systems like Salesforce.
- Prior experience working in Human Resources, Staffing, or Recruiting.
- Exceptionally strong interpersonal verbal/written skills.
- Ability to work with very diverse groups of people at all levels of authority.
- Flexibility and adaptability in dealing with rapidly changing priorities and demands.
- Ability to work in a complex, fast-paced organization and react quickly to meet pressing needs.
- Strong initiative and ability to work independently with minimal direction/supervision.
- Excellent problem-solving skills and ability to meet competing deadlines under pressure.
- Bilingual written/speaking is desirable.
Benefits
- Opportunity to work at Amazon, a customer-centric company.
- Be part of an innovative, fast-paced environment.
- Flexible schedules, including evenings and weekends.
#WFS#hiring#recruiting#operations#staffing#coordination#HR#candidate experience#onboarding#process improvement#reporting#travel#flexible schedule#bilingual
Company
Amazon
Job Posted
16 hours ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Vishakapatnam, India
Qualification
Bachelor
Applicants
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