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Operations Manager, ATS

Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering

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Amazon is looking for an Operations Manager to manage a sortation center, overseeing transportation processes from fulfillment centers to last-mile delivery. This role involves hiring, training, and developing a motivated workforce, ensuring operational efficiency, and driving continuous process improvement. The ideal candidate will have strong leadership, communication, and analytical skills.

Ansvarsområden

  • Define, build, and execute transportation processes from Fulfillment Centers to sortation hubs and last-mile Delivery Centers.
  • Hire, train, and build a motivated workforce for sort hubs to meet operational requirements.
  • Ensure sufficient bandwidth in sites for peak time volume management.
  • Coordinate with Finance, Delivery Stations, FCs, and Projects teams on city operations.
  • Conduct performance appraisals and mentor team members for efficient operations.
  • Continuously improve defined processes to enhance quality, reduce waste, and eliminate unnecessary work.
  • Analyze data reports to identify performance bottlenecks and improve performance.
  • Drive key initiatives across the region related to safety, engagement, network speed, and cost optimization.
  • Lead daily stand-ups, WBRs, MBRs, and peak preparedness calls.
  • Implement process improvement mechanisms like Kaizen and Continuous Improvement.
  • Review and finalize labor plans to optimize costs while maintaining high performance standards and associate experience.
  • Coach Ops managers to challenge the status quo and drive continuous improvement.
  • Liaise with other Site Leads/Regional leaders and central teams to benchmark best practices.

Krav

  • 3+ years of employee and performance management experience.
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.

Önskade kvalifikationer

  • 1+ years of performance metrics, process improvement, or lean techniques experience.
  • Well-rounded leadership capabilities and people management skills.
  • Ability to adapt to evolving situations and work in ambiguous situations.
  • Good communication and listening skills.
  • Ability to set and achieve timelines for tasks.
  • Orientation for great customer service.
  • High ownership to ensure delivery of changes/solutions/services.
  • Analytical skills to interpret information and validate key facts.

Förmåner

  • Inclusive culture that empowers Amazonians.
  • Opportunity to work with a recognizable global brand.
#Operations Management#ATS#Sortation Center#Fulfillment#Last Mile Delivery
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Företag

Amazon

Publicerade jobb

för 6 timmar sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Bengaluru, India

Kvalifikation

Kandidatexamen

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